Recently, it has become common practice for transit operators to provide real-time
information (RTI) to passengers about the location or predicted arrival times of transit …

Common-carrier parcel lockers have emerged as a secure, automated, self-service means
of delivery consolidation in congested urban areas, which are believed to mitigate last-mile …

Real-time information (RTI) is defined as any up-to-date information collected which is
immediately made available for the users. RTI is often used in transportation such as …

Abstract Mobility as a Service (MaaS) aims to provide a seamless mobility solution by
combining several transport services into a single platform. The research on MaaS is rapidly …

Change is the permanent reality of the digital business world. Firms manage it by their ability
and capability to cope with short-term and long-term deviations and disruptions. This article …

Industry 4.0 requires firms to adopt the latest technology to be more effective. However,
previous studies have not addressed customer engagement (CE) and its direct benefit …

Middle-level managers' role in business success is crucial, and the perception of middle-
level managers regarding operations-related technologies is imperative. However, previous …

To improve the traveling experience, researchers have been analyzing the role of attitudes
in travel behavior modeling. Although most researchers use closed-ended surveys, the …

Large-scale events bring tourists to host cities and increase the density of people circulating
therein. Pokémon Go Safari Zone events have been hugely successful at attracting tourists …

Ubiquitous real-time passenger information (URTPI) enables public transport (PT) users to
make better travel choices at both pre-trip and en-route stages. A significant amount of …