Advancing the 5E's in festival experience for the Gen Y framework in the context of eWOM

KJ Semrad, M Rivera - Journal of destination marketing & management, 2018 - Elsevier
The study queries whether providing a memorable music festival experience will encourage
Gen Y attendees to share their experience via electronic word of mouth (eWOM) for a small …

Online brand communities

FJ Martínez-López, R Anaya-Sánchez… - Gewerbestrasse …, 2016 - Springer
Originally, human communities were comprised of people who shared a value system and
interpersonal trust (Wiegandt, 2009). The basic motive for belonging to a community has …

Customer-to-customer communication: Referral of high and low involvement products through stimulated word-of-mouth

B Bifkovics, E Malota, LN Faria… - Journal of Promotion …, 2024 - Taylor & Francis
Referral reward programs (RRPs), considered as a form of stimulated word-of-mouth
(WOM), provide incentives to existing customers to bring in new customers. The research …

Electronic word-of-mouth (eWOM) on social networking sites (SNS): Roles of information credibility in shaping online purchase intention

TTA Ngo, CT Bui, HKL Chau, NPN Tran - Heliyon, 2024 - cell.com
Electronic word of mouth (eWOM) on social networking sites (SNS) has become crucial in
shaping online consumers' purchase intentions, reflecting the growing reliance on rich …

Chinese cultural values and personal referral sources in international education choice

V Gray, KS Fam, Y Che, G Singh - Journal of Promotion …, 2015 - Taylor & Francis
China offers the greatest growth potential for international education across the global
markets. To better understand the motivations of students, a survey of 420 university …

Evolution of the Marketing Mind-Set and the Value-Creation Process

FJ Martínez-López, R Anaya, R Aguilar… - … Communities: Using the …, 2016 - Springer
Consolidation of social applications is changing communication between brands and their
consumers. Organizations are losing their once complete control over their messages and …

Electronic word of mouth: definitions and concepts

RS Tabbane, M Debabi - … , analyzing, and managing word-of-mouth …, 2016 - igi-global.com
Because of its great impact on the consumer's behavior, electronic Word Of Mouth (eWOM)
has become an important concept for the researchers and during the last decade, a great …

Sosyal CRM: Dijital Çağda Sosyal Yönüyle Müşteri İlişkileri Yönetimi

Y Yasa - 2022 - avesis.marmara.edu.tr
Müşteriler gelişen sosyal medya teknolojileri ile büyük bir değişim yaşayarak içeriği tüketen,
içeriğe maruz kalan, içerik üzerinde kontrol gücü olmayan bireylerden içeriği üreten, içeriği …

Influência da perceção do e-wom no brand equity: um estudo sobre marcas de luxo

MSM Abreu - 2018 - comum.rcaap.pt
O luxo constitui um setor em constante crescimento, com um valor associado que
acompanha essa tendência. A par do seu crescimento, também as novas tecnologias …

[引用][C] Journal of Destination Marketing & Management