The telecommunication sector has been developed rapidly and with large amounts of data
obtained as a result of increasing in the number of subscribers, modern techniques, data …

This study proposes a customer churn mining structure based on data mining methods in a
banking sector. This study predicts the behavior of customers by using clustering technique …

In the present era with the development of the innovation and the globalization, attrition of
customer is considered as the vital metric which decides the incomes and gainfulness of the …

Customers are the cornerstone of any company's success; thus, businesses understand how
crucial it is to ensure their satisfaction. The telecommunications sector is developing quickly …

Background: In recent time with the growth of the technology and the business model,
customer attrition analysis is considered as a very important metric which decides the …

In this paper, the authors aim to develop a methodology for customer segmentation based
on their response to marketing campaigns, considering customer value using predictive …

Churned customers identification plays an essential role for the functioning and growth of
any business. Identification of churned customers can help the business to know the …

Customer churn analysis is regarded as a crucial indicator that determines the revenues and
profitability of the organisation in the modern day due to the advancement of technology and …

Firms are forced to come up with innovative approaches to compete in today's difficult global
market circumstances. The churning of the customer is one of the issues that arise when a …

ABSTRCT A Decision Support System (DSS) is a computer-based information system that
assists human decision makers in exercising judgment but does not make the decision itself …