Measurement of trust in automation: A narrative review and reference guide

SC Kohn, EJ De Visser, E Wiese, YC Lee… - Frontiers in …, 2021 - frontiersin.org
With the rise of automated and autonomous agents, research examining Trust in Automation
(TiA) has attracted considerable attention over the last few decades. Trust is a rich and …

Trust in robots: Challenges and opportunities

BC Kok, H Soh - Current Robotics Reports, 2020 - Springer
Abstract Purpose of Review To assess the state-of-the-art in research on trust in robots and
to examine if recent methodological advances can aid in the development of trustworthy …

How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies

O Vereschak, G Bailly, B Caramiaux - … of the ACM on Human-Computer …, 2021 - dl.acm.org
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

Towards a theory of longitudinal trust calibration in human–robot teams

EJ De Visser, MMM Peeters, MF Jung, S Kohn… - International journal of …, 2020 - Springer
The introduction of artificial teammates in the form of autonomous social robots, with fewer
social abilities compared to humans, presents new challenges for human–robot team …

From 'automation'to 'autonomy': the importance of trust repair in human–machine interaction

EJ De Visser, R Pak, TH Shaw - Ergonomics, 2018 - Taylor & Francis
Modern interactions with technology are increasingly moving away from simple human use
of computers as tools to the establishment of human relationships with autonomous entities …

Effects of anthropomorphism and accountability on trust in human robot interaction

M Natarajan, M Gombolay - Proceedings of the 2020 ACM/IEEE …, 2020 - dl.acm.org
This paper examines how people's trust and dependence on robot teammates providing
decision support varies as a function of different attributes of the robot, such as perceived …

XAI systems evaluation: A review of human and computer-centred methods

P Lopes, E Silva, C Braga, T Oliveira, L Rosado - Applied Sciences, 2022 - mdpi.com
The lack of transparency of powerful Machine Learning systems paired with their growth in
popularity over the last decade led to the emergence of the eXplainable Artificial Intelligence …

Explainable artificial intelligence: Evaluating the objective and subjective impacts of xai on human-agent interaction

A Silva, M Schrum, E Hedlund-Botti… - … Journal of Human …, 2023 - Taylor & Francis
Intelligent agents must be able to communicate intentions and explain their decision-making
processes to build trust, foster confidence, and improve human-agent team dynamics …

Adaptive trust calibration for human-AI collaboration

K Okamura, S Yamada - Plos one, 2020 - journals.plos.org
Safety and efficiency of human-AI collaboration often depend on how humans could
appropriately calibrate their trust towards the AI agents. Over-trusting the autonomous …

The more you know: trust dynamics and calibration in highly automated driving and the effects of take-overs, system malfunction, and system transparency

J Kraus, D Scholz, D Stiegemeier… - Human factors, 2020 - journals.sagepub.com
Objective This paper presents a theoretical model and two simulator studies on the
psychological processes during early trust calibration in automated vehicles. Background …