… and how firms should communicate with their consumers. … the pandemic, and detects
different COVID-tweeting effects … during pandemic, this paper finds that tweeting about COVID-…

… health departments to improve their Twitter communication, many improvements are still
urgently called for. COVID-19 may be the most widely spread pandemic of our lifetimes, but it …

… Many of the tweets contained images, video, or links or were quoting another tweet, and …
the tweet if present. If there was not enough information in the tweet text, or if the tweet consisted …

… To do so, we retained only one tweet per user and dropped … to communications and reports
about the virus, and politics. We interpret these results arguing that public communications …

… Twitter has transformed how we communicate in healthcare. … outbreak, which was declared
a pandemic in 2009, as well as … the world inched closer to another pandemic. Twitter has also …

… Our results show communication dynamics changed over the course of the pandemic. At the
start… Our analysis of the tweet sources also provides insight into the role of governments and …

… In order to investigate the use of Twitter for EI and risk communication, we classified the
tweets using the following classes (note it is possible for a tweet to be placed in more than one …

… pandemic in the US Not every tweet in the sample was specifically related to COVID-19, as
our collection date began before the full impact on education was realized, but this helped to …

… pandemic-related trending topics using Google Trends. In order to cover different dimensions
of the pandemic … condolence tweet for the death of Kobe Bryant on January 27, 2020, or a …

… H1N1 marks the first instance in which a global pandemic has occurred in the age of Web
… in rapid, widespread communication in emergencies. The change of tweet content over our …