Article

Free access

Faltering from ethnography to design

Authors:

John A. Hughes,

David Randall, and

Dan ShapiroAuthors Info & Claims

CSCW '92: Proceedings of the 1992 ACM conference on Computer-supported cooperative work

December 1992

Pages 115 - 122

https://doi.org/10.1145/143457.143469

Published: 01 December 1992 Publication History

PDF eReader

References

[1]

Anderson, R.J., Hughes, J.A. and Sharrock, W.W. Working For Profit: The Social Organization of Calculation in an Entrepreneurial Firm. Avebury, Aldershot, UK, 1989.

Google Scholar

[2]

Bentley, R., Rodden, T., Sawyer, P., Sommerville, I., 'A prototyping environment for Dynamic Data Visualisation', in Proceedings of the 5th IFIP TC2\WG2.7 Working Conference on Engineering for Human-Computer Interaction, Ellivuori, Finland, 10- 14 August, C. Unger and J. A. Larson (eds), Elsevier Science, 1992.

Digital Library

Google Scholar

[3]

Garfinkel, H. Studies in Ethnomethodology. Prentice Hall, Englewood Cliffs, 1967.

Google Scholar

[4]

Geertz, C. The Interpretation of Cultures. Basic Books, New York, 1973.

Google Scholar

[5]

Gurwitsch, A. Human Encounters in the Social World. Duquesne University Press, Pittsburgh, 1979.

Google Scholar

[6]

Hammersley, M. What's Wrong with Ethnography? The Myth of Theoretical Description. Sociology, 24, 4 (Nov. 1990), 597-615.

Google Scholar

[7]

Hammersley, M. and Atkinson, P. Ethnography: Principles in Practice. Routledge, London, UK, 1983.

Google Scholar

[8]

Hughes, J.A., Shapiro, D., Sharrock, W., Harper, R., and Randall, D. Ordering the Skies: the sociology of coordinated work. Routledge, London, UK (in press).

Google Scholar

[9]

Lofland, J. Analyzing Social Settings: a guide to qualitative observation and analysis. Wadsworth, Belmont CA, 1971.

Google Scholar

[10]

Lofland, J. Doing Social Life: the qualitative study of human interaction in natural settings, Wiley, New York, 1976.

Google Scholar

[11]

Natanson, M. Anonymity. Indiana University Press, Bloomington, 1986.

Google Scholar

[12]

Schal, T. and ZeUer, B. A Methodological Approach to Computer Supported Cooperative Work, in Proc. Fifth European Conference on Cognitive Ergonomics (Urbino, Italy, 3-6 September 1990), 291-304.

Google Scholar

[13]

Schutz, A. Reflections on the Problem of Relevance. Nijhoff, The Hague, (ed. M. Zaner), 1970.

Google Scholar

[14]

Shapiro, D., Hughes, J.A. and Randall, D. Qualitative approaches to the verification and validation of systems for air traffic control, in Proc. NATO ASI on Verificaton and Validation of Complex and Integrated Human-Machine Systems (Vimeiro, Portugal, 6-17 July 1992), forthcoming.

Google Scholar

[15]

Sommerville, Ian (1989) Software Engineering. Addison-Wesley, Reading, UK, 1989.

Digital Library

Google Scholar

[16]

Stanley, L. Doing Ethnography, Writing Ethnography: A Comment on Hammersley. Sociology, 24, 4 (Nov. 1990), 617-627.

Google Scholar

[17]

Suchman, L. Plans and Situated Actions: The Problem of Human-Machine Communication. Cambridge University Press, Cambridge, UK, 1987.

Digital Library

Google Scholar

Cited By

View all

Pelikan HReeves SCantarutti MGrollman DBroadbent EJu WSoh HWilliams T(2024)Encountering Autonomous Robots on Public StreetsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634936(561-571)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3634936
Califf CStumpf T(2023)Freelisting: A Research Guide for Information Systems ResearchersACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3631341.363134654:4(53-76)Online publication date: 30-Oct-2023
https://dl.acm.org/doi/10.1145/3631341.3631346
Abdulhamid NOchieng MBali KAnkrah EKarusala NRonen KO'Neill J(2023)Can Large Language Models Support Medical Facilitation Work? A Speculative AnalysisProceedings of the 4th African Human Computer Interaction Conference10.1145/3628096.3628752(64-70)Online publication date: 27-Nov-2023
https://dl.acm.org/doi/10.1145/3628096.3628752
Show More Cited By

Index Terms

Faltering from ethnography to design

Recommendations

Design anthropology in participatory design from ethnography to anthropological critique?
PDC '14: Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts - Volume 2

In this workshop we explore the opportunities of ethnography and design anthropology in Participatory Design (PD) as an approach to design in an increasingly global and digital world. Traditionally, ethnography has been used in PD to research real-life ...
Read More
Who is “I”?: Subjectivity and Ethnography in HCI
CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems
HCI research applies ethnographic methods to understand and represent practices that involve the use of interactive systems. A subdomain of this work is interpretivist ethnography, which positions the researcher's perspectival view [37] as central to ...
Read More
Creating personas from design ethnography and grounded theory

Personas can be an effective means of communicating and synthesizing design ethnographic field data by helping designers maintain focus on users and make sense of complex needs. Personas have however been criticized on scientific grounding and ...
Read More

Comments

Information & Contributors

Information

Published In

CSCW '92: Proceedings of the 1992 ACM conference on Computer-supported cooperative work

December 1992

403 pages

ISBN:0897915429

DOI:10.1145/143457

Chairmen:
Marilyn Mantel
Univ. of Toronto, Toronto, Ont., Canada
,
Ron Baecker
Univ. of Toronto, Toronto, Ont., Canada

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 December 1992

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Article

Conference

CSCW92

Sponsor:

CSCW92: Computer Supported Cooperative Work 92

November 1 - 4, 1992

Ontario, Toronto, Canada

Acceptance Rates

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

Upcoming Conference

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

210
Total Citations
View Citations
2,628
Total Downloads

Downloads (Last 12 months)181
Downloads (Last 6 weeks)13

Other Metrics

View Author Metrics

Citations

Cited By

View all

Pelikan HReeves SCantarutti MGrollman DBroadbent EJu WSoh HWilliams T(2024)Encountering Autonomous Robots on Public StreetsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634936(561-571)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3634936
Califf CStumpf T(2023)Freelisting: A Research Guide for Information Systems ResearchersACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3631341.363134654:4(53-76)Online publication date: 30-Oct-2023
https://dl.acm.org/doi/10.1145/3631341.3631346
Abdulhamid NOchieng MBali KAnkrah EKarusala NRonen KO'Neill J(2023)Can Large Language Models Support Medical Facilitation Work? A Speculative AnalysisProceedings of the 4th African Human Computer Interaction Conference10.1145/3628096.3628752(64-70)Online publication date: 27-Nov-2023
https://dl.acm.org/doi/10.1145/3628096.3628752
Porcheron MClark LNicholson SJones M(2023)Cyclists’ Use of Technology While on Their BikeProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580971(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580971
Kraemer MChalhoub GWebb HFlechais I(2023)“It becomes more of an abstract idea, this privacy”—Informing the design for communal privacy experiences in smart homesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103138180:COnline publication date: 1-Dec-2023
https://dl.acm.org/doi/10.1016/j.ijhcs.2023.103138
Boulus-Rødje N(2023)Messy Tales from Fieldwork for DesignTorn Many Ways10.1007/978-3-031-31642-5_3(23-40)Online publication date: 10-Oct-2023
https://doi.org/10.1007/978-3-031-31642-5_3
Sporsem THatling MTkalich AStol K(2023)Knowns and Unknowns: An Experience Report on Discovering Tacit Knowledge of Maritime SurveyorsRequirements Engineering: Foundation for Software Quality10.1007/978-3-031-29786-1_22(309-323)Online publication date: 4-Apr-2023
https://doi.org/10.1007/978-3-031-29786-1_22
Vinella FOdo CLykourentzou IMasthoff J(2022)How Personality and Communication Patterns Affect Online ad-hoc Teams Under PressureFrontiers in Artificial Intelligence10.3389/frai.2022.8184915Online publication date: 27-May-2022
https://doi.org/10.3389/frai.2022.818491
Dash PNeustaedter CJones BYip C(2022)The Design and Evaluation of Emergency Call Taking User Interfaces for Next Generation 9-1-1Frontiers in Human Dynamics10.3389/fhumd.2022.6706474Online publication date: 16-Feb-2022
https://doi.org/10.3389/fhumd.2022.670647
Pinatti de Carvalho AReichel SSanchez Martin MAllen ESchweitzer M(2022)Group Effect Aspects in Digitalisation Production ContextsProceedings of the ACM on Human-Computer Interaction10.1145/35675607:GROUP(1-28)Online publication date: 29-Dec-2022
https://dl.acm.org/doi/10.1145/3567560
Show More Cited By

View Options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Get Access

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Cited By

Index Terms

Recommendations

Design anthropology in participatory design from ethnography to anthropological critique?

Who is “I”?: Subjectivity and Ethnography in HCI

Creating personas from design ethnography and grounded theory

Comments

Published In

Sponsors

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Conference

Acceptance Rates

Upcoming Conference

Other Metrics

Article Metrics

Other Metrics

Cited By

PDF

eReader

Login options

Full Access

References

Cited By

Index Terms

Recommendations

Design anthropology in participatory design from ethnography to anthropological critique?

Who is “I”?: Subjectivity and Ethnography in HCI

Creating personas from design ethnography and grounded theory

Comments

Information

Published In

Sponsors

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Conference

Acceptance Rates

Upcoming Conference

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

View options

PDF

eReader

Get Access

Login options

Full Access

Figures

Other

Share

Share this Publication link

Share on social media

Affiliations