A systematic review of Internet banking adoption

P Hanafizadeh, BW Keating… - Telematics and informatics, 2014 - Elsevier
This paper presents a systematic review of 165 research articles published on the adoption
of Internet banking (IB) between 1999 and 2012. The results show that interest in the topic of …

Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework

J Choudrie, CO Junior, B McKenna, S Richter - Journal of Business …, 2018 - Elsevier
Mobile banking has become increasingly important to society; however, not all members of
society adopt and/or use it as much as others: older adults, the disabled and lower-income …

Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking

T Laukkanen - Journal of Business Research, 2016 - Elsevier
This study posits that all innovations meet consumer resistance, and overcoming this
opposition must occur prior to product adoption. Factors driving service innovation …

[HTML][HTML] Investigating the effects of smart technology on customer dynamics and customer experience

P Foroudi, S Gupta, U Sivarajah, A Broderick - Computers in Human …, 2018 - Elsevier
Increased use of smart technologies by customers is leading to recognition of their influence
on the shopping experiences of customers by practitioners. However, the academic …

[HTML][HTML] Determinants of digital banking adoption in the Kingdom of Saudi Arabia: A technology acceptance model approach

HA Alnemer - Digital Business, 2022 - Elsevier
This study aims at investigating the determinants of digital banking adoption in the Kingdom
of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data …

An empirical examination of the moderating role of age and gender in consumer mobile banking use: a cross-national, quantitative study

M Merhi, K Hone, A Tarhini, N Ameen - Journal of Enterprise …, 2021 - emerald.com
Purpose Despite the benefits of mobile banking services in an increasingly digitised world,
adoption rates remain unsatisfactory. The present cross-national study examines age-and …

Mobile banking adoption: Application of diffusion of innovation theory

I Al-Jabri, MS Sohail - Journal of electronic commerce research, 2012 - papers.ssrn.com
Abstract Many banks in Saudi Arabia are starting to offer banking services through mobile
phones. However, not many studies investigate the factors that may help the bankers to …

Challenges and factors influencing initial trust and behavioral intention to use mobile banking services in the Philippines

JL Chiu, NC Bool, CL Chiu - Asia Pacific Journal of Innovation and …, 2017 - emerald.com
Challenges and factors influencing initial trust and behavioral intention to use mobile banking
services in the Philippines | Emerald Insight Books and journals Case studies Expert Briefings …

Elderly and internet banking: An application of UTAUT2

J Arenas Gaitán, B Peral Peral… - Journal of Internet …, 2015 - idus.us.es
The present study aims to explain Internet banking use by the elderly, applying the UTAUT2
approach (extension of Unified Theory of Acceptance and Use of Technology in the …

How do organizational performances vary between early adopters and late adopters of Quality 4.0? An exploratory qualitative study

J Antony, V Swarnakar, M Sony, O McDermott… - The TQM …, 2023 - emerald.com
Purpose This study aims to investigate how early and late adopters of Quality 4.0 (Q4. 0)
differ in terms of organizational performance. Design/methodology/approach The authors …