When does highlighting effort or talent in fitness service providers' performance lead to customer compliance? The role of customers' implicit mindset

S Park, HW Lee, C Nite - Journal of Service Theory and Practice, 2023 - emerald.com
Purpose Fitness service organizations often promote the personal training service by
attributing competent features, qualifications, or/and service provision of fitness service …

Understanding the effect of art infusion type on retail product shopping: An attention to the intervening role of customers' financial wealth

S Park, S Kim, S Ahn - Journal of Retailing and Consumer Services, 2023 - Elsevier
What type of art infusion contributes more to positive product evaluation? The purpose of this
study was to investigate the interaction effect of art infusion type (abstract vs. figurative …

Underscoring trainer's lack of effort or talent in service failure of personal fitness training: customers' negative word-of-mouth response

S Park, HW Lee, C Nite - Service Business, 2023 - Springer
Underpinned by attribution theory and relationship norm theory, this study investigated
whether, why, and when provider attribution of service failure influences negative word-of …

Emphasizing effort vs talent in personal trainers' performance: consumption response of personal fitness training customers

S Park, HW Lee - International Journal of Sports Marketing and …, 2023 - emerald.com
Purpose Fitness service companies often promote the companies' personal training service
by attributing trainers' competent characteristics, qualifications or/and service provision to …

퍼스널트레이너의신체자본이등록의도에미치는영향

이문호 - 2023 - repository.pknu.ac.kr
The purpose of this study is to verify the relationship between personal trainers' body capital
and registration intention while verifying the controlled mediating effect of customers' …

[图书][B] Graduate Employability: Essential Skills and Personal Attributes of Fitness Trainers

AS Eaton - 2023 - search.proquest.com
College graduates need certain skills and personal attributes to be ready for work in an
occupation or field. Although many kinesiology and exercise science students have a career …

Mediation

S Park, S Kim - Encyclopedia of Sport Management, 2024 - elgaronline.com
The sport management field has advanced with the use of mediation. Mediators serve as
transmitting the influence of an independent variable on a dependent variable. Thus …