Innovation, and the creative thinking that provides the basis for innovation, is of great value
for organizations. In this article we describe what is needed for people to think creatively …

When a person expresses an emotion at work, the way others respond can influence the
work-related outcomes of the expresser, the responder, and their surrounding team and …

Engagement creates many positive individual and organisational outcomes and recent
research suggests that there are individual differences in employees' tendencies to be …

The past four decades of scholarship on emotional labor—the regulation of feelings and
expressions performed to fulfill interpersonal work role expectations—has transformed our …

Error management culture (EMC) has received a significant interest in the service
management literature. However, there remains a lack of studies investigating the …

In this study, we explore a 100 years of Work and Organizational Psychology (WOP). To do
this, we carry out a bibliometric performance and network analysis (BPNA) to understand the …

The Problem To create resilient organizations, Human Resource Development (HRD) must
foster the conditions (both internal and external to the employee) that enable learning and …

With the worldwide focus shifting toward important questions of what diversity means to
society, organizations are attempting to keep up with employees' needs to feel recognized …

Recent research has shown that leader interpersonal emotion regulation is a relevant
process for fostering desirable work outcomes. Expanding knowledge on this stream of …

While scholars have demonstrated that emotions play a central role in cognition, behavior,
and decision making, most of the studies on emotions in work contexts show that emotions …