COVID-19 and repeat visitation: Assessing the role of destination social responsibility, destination reputation, holidaymakers' trust and fear arousal

SB Hassan, M Soliman - Journal of Destination Marketing & Management, 2021 - Elsevier
This study aimed to examine the influence of destination social responsibility (DSR) on
destination reputation, holidaymakers' perceived trust and their revisit intention. It also tested …

How destination social responsibility affects tourist citizenship behavior at cultural heritage sites? Mediating roles of destination reputation and destination …

H Zhang, Z Cheng, X Chen - Sustainability, 2022 - mdpi.com
Cultural heritage tourism, as a typical integration of culture and tourism, has attracted
extensive attention in recent years. Although some scholars have already explored the …

Antecedents and moderators of positive word of mouth communication among tourist destination residents during the COVID-19 pandemic

M Šerić, ĐO Došen, J Mikulić - Current issues in tourism, 2023 - Taylor & Francis
Word of mouth (WOM) communication has been recognized for a long time as an activity to
improve the efficiency and success of communication efforts. The purpose of this paper is to …

Toward a 'new normal'? Tourist preferences impact on hospitality industry competitiveness

MT Cuomo, D Tortora, A Danovi… - Corporate …, 2021 - pmc.ncbi.nlm.nih.gov
The recent outbreak of novel coronavirus (Covid-19) has led to a global panic due to its fatal
nature which has harshly impacted the tourist sector and on the place reputation in general …

[PDF][PDF] The relationship among the corporate reputation, customer satisfaction, customer loyalty and behavioral intentions. A study on the Pakistan textile industry

M Farhan, RI Hussain, SN Khan… - International Journal of …, 2020 - researchgate.net
Corporate reputation is an intangible asset of the organizations which could help to sustain
the competitive advantage for a longer period. However, ineffective development of …

An analysis of destination reputation, perceived value and environmentally responsible behavioral intention of domestic tourists to scuba diving in Andaman coast …

S Sangthong, N Soonsan - ABAC Journal, 2023 - assumptionjournal.au.edu
This research aims to study 1) the effect of destination reputation on the environmentally
responsible behavioral intentions of domestic tourists regarding scuba diving at the …

[PDF][PDF] Volcano Tourism: How Do Destination Awareness and Credibility Develop Visit Intention for Mount Bromo in Indonesia

U Suhud, M Allan, WC Hoo - Geo Journal of Tourism and …, 2024 - gtg.webhost.uoradea.ro
This study investigates the impact of destination awareness, credibility, reputation, and
association on visit intention. The study was conducted at Mount Bromo, in Indonesia's East …

The Relationship between Corporate Social Responsibility on Social Media and Brand Advocacy Behavior of Customers in the Banking Context

S Huang, X Hai, NA Adam, Q Fu, A Ahmad… - Behavioral …, 2022 - mdpi.com
This research study aims to investigate the relationship between corporate social
responsibility (CSR)-related communication on social media and brand advocacy behavior …

REVISIÓN DE LA INVESTIGACIÓN EN EL ÁMBITO DE LA REPUTACIÓN CORPORATIVA.

N Orviz Martínez, T Cuervo Carabel - 3C Empresa, 2020 - search.ebscohost.com
La trascendencia que juega la reputación corporativa en la supervivencia y el éxito
empresarial es crucial, representando un activo intangible clave para la gestión de las …

Exploring online sentiment (OS) as a measure of customer experience (CX) for telecommunication services

J Lappeman, S Meyer, D Miguel - Services Marketing Quarterly, 2022 - Taylor & Francis
In this study, online sentiment (OS) was used to explore customer experience (CX) for the
telecommunications industry. There is no agreed standard for CX measurement with many …