Customer relationship management mechanisms: A systematic review of the state of the art literature and recommendations for future research

Z Soltani, NJ Navimipour - Computers in Human Behavior, 2016 - Elsevier
In the information systems, customer relationship management (CRM) is the overall process
of building and maintaining profitable customer relationships by delivering superior …

Information strategies for open government: Challenges and prospects for deriving public value from government transparency

SS Dawes, N Helbig - Electronic Government: 9th IFIP WG 8.5 International …, 2010 - Springer
Abstract Information-based strategies to promote open government offer many opportunities
to generate social and economic value through public use of government information. Public …

Data and information quality

C Batini, M Scannapieco - Cham, Switzerland: Springer International …, 2016 - Springer
This book is the result of a study path that started in 2006, when the two authors of this book
published the book Data Quality: Concepts, Methodologies and Techniques. After 8 years …

[图书][B] Data mining: concepts and techniques

J Han, J Pei, H Tong - 2022 - books.google.com
Data Mining: Concepts and Techniques, Fourth Edition introduces concepts, principles, and
methods for mining patterns, knowledge, and models from various kinds of data for diverse …

E-government success factors: Mapping practical tools to theoretical foundations

JR Gil-García, TA Pardo - Government information quarterly, 2005 - Elsevier
Strategies are systematic and long-term approaches to problems. Federal, state, and local
governments are investing in the development of strategies to further their e-government …

Data-Centric Systems and Applications

MJ Carey, S Ceri, P Bernstein, U Dayal, C Faloutsos… - Italy: Springer, 2006 - Springer
The rapid growth of the Web in the past two decades has made it the largest publicly
accessible data source in the world. Web mining aims to discover useful information or …

Influencia de los sistemas de información en los resultados organizacionales

D Abrego Almazán, Y Sánchez Tovar… - Contaduría y …, 2017 - scielo.org.mx
Durante los últimos años los sistemas de información (SI) han constituido uno de los
principales ámbitos de estudio en el área de organización de empresas, ocasionado por la …

Overview and framework for data and information quality research

SE Madnick, RY Wang, YW Lee, H Zhu - Journal of data and information …, 2009 - dl.acm.org
Awareness of data and information quality issues has grown rapidly in light of the critical role
played by the quality of information in our data-intensive, knowledge-based economy …

[图书][B] Enacting electronic government success: An integrative study of government-wide websites, organizational capabilities, and institutions

JR Gil-Garcia - 2012 - Springer
Many countries around the world are investing a great amount of resources in government IT
initiatives. However, few of these projects achieve their stated goals and some of them are …

[PDF][PDF] Concepts and techniques

J Han, M Kamber, D Mining - Morgan kaufmann, 2006 - liacs.leidenuniv.nl
No Slide Title Page 1 1 Concepts and Techniques — Chapter 2 — Jiawei Han, Micheline
Kamber, and Jian Pei University of Illinois at Urbana-Champaign Simon Fraser University ©2011 …