Organizational strategy is typically conceived and developed as an extension of the past
and present. We analyze the market, the competition, the industry, and our internal …

This paper introduces patient journey value mapping–an approach to capture experiences,
emotions and values implicated in patients' care delivery. As patients' values (ie, what's …

Purpose The aim of this paper is to determine whether consumers accept new arguments for
choosing a product that adapts to future needs. It is also seeking to investigate whether the …

Scenario endows a product with meanings. It has become the key to win the competition to
design a product according to specific usage scene. Traditional scenario identification and …

In many developed countries, the number of older adults is increasing. Many of them suffer
from loneliness, causing mental and physical health challenges. Technological innovations …

This paper explores the positioning of design in transdisciplinary collaborations. Design is
increasingly positioned as a promising way of working in complex, multi-stakeholder …

Controversies are public discussions about issues that people disagree about (Venturini,
2010)–it is where perspectives clash and value tensions emerge. Controversies often arise …

Abstract The discipline of Scenario-Based Product Design (SBPD) guides the use of
scenarios in a product design process. As concrete narratives, scenarios could facilitate …

In order to help mobile Internet companies accurately identify product innovation
opportunities, the study applies scenario-based design to the innovation of mobile Internet …

Esta tesis aborda el diseño de productos que se adaptan a necesidades cambiantes,
alargando su vida de uso. Ya existen actualmente productos que alargan su vida de uso …