Purpose The purpose of this paper is to present a comprehensive review of facilities
management (FM) performance measurement (PM) research within the past two decades to …

The rise of corporate marketing and corporate branding has raised awareness of the crucial
role that employees play in corporate marketing and the corporate branding process. The …

Purpose Qualitative researchers are often confronted with a dilemma of selecting an
appropriate approach within which to situate their research. This has led to successive …

This paper focuses on contributions of users in early phases of radical innovation projects. In
a multiple case study analysis in the field of medical equipment technology, we identify …

While many firms today proactively involve users in their new product development efforts
using a wide variety of methods such as the lead user method, firm‐hosted user …

Purpose–The purpose of this study is to use critical success factors (CSFs) to develop a
process maturity and determine the current maturity levels of stakeholder organisations in …

In this study, we analyze the commercialization process of user innovations in open
communities. We have traced 16 cases of user innovators who have commercialized their …

Vinted is a free digital sharing economy platform where individuals buy and sell second-
hand apparel. It is an example of industry 4.0 that promotes an innovative and successful …

Purpose–This paper seeks to investigate the links between different types of visibility, joint
initiatives and business performance using the concepts of transparency as a measure of …

Purpose–At the moment central concepts relating to the case study strategy are insufficiently
understood. This is unfortunate in that the truth value of results inferred from case studies …