Effects of service quality, loyalty programs, pricing strategies, and customer engagement on firms' performance in Egyptian travel agencies: Mediating effects of …
SD Elgarhy - Journal of Quality Assurance in Hospitality & Tourism, 2023 - Taylor & Francis
Service quality, loyalty programs, pricing strategies and customer engagement play a vital
role in customer retention and firms' performance. The current study aims to investigate the …
role in customer retention and firms' performance. The current study aims to investigate the …
The effects of distributive, procedural, and interactional justice on customer retention: An empirical investigation in the mobile telecom industry in Tunisia
N Bahri-Ammari, A Bilgihan - Journal of Retailing and Consumer Services, 2017 - Elsevier
The framework offered in this study provides empirical evidence concerning the interaction
between distributive, procedural and interactional perceived justice and loyalty program …
between distributive, procedural and interactional perceived justice and loyalty program …
[PDF][PDF] DEVELOPING ZOOKU MEMBERSHIP CARD ATTRIBUTES TO ENHANCE CUSTOMER LOYALTY
NHADN Zafir, M Salleh - BOOK OF - dvcai.utm.my
Due to the pandemic of COVID-19 outbreaks around the world including Malaysia, one of
the attraction places such as Zoo Negara was having a big loss and wanted to attract the …
the attraction places such as Zoo Negara was having a big loss and wanted to attract the …
[图书][B] The impact of new partners entering partnership loyalty programmes on customer acquisition and retention
J Anniroot - 2015 - search.proquest.com
The aim of the research is to determine how the entry of a partner into a partnership loyalty
programme affects customer acquisition and retention for the new partner and existing …
programme affects customer acquisition and retention for the new partner and existing …