The well-being outcomes of multi-actor inter-organisational value co-creation and co-destruction within a service ecosystem
XMS Chen, L Schuster, E Luck - Journal of Services Marketing, 2023 - emerald.com
Purpose Emerging transformative service research (TSR) studies adopt a service system
lens to conceptualise well-being across the micro, meso and macro levels of aggregation …
lens to conceptualise well-being across the micro, meso and macro levels of aggregation …
Transformative service research: thoughts, perspectives, and research directions
MS Rosenbaum, K Edwards… - … Handbook of Service …, 2020 - taylorfrancis.com
This chapter supports the importance of transformative service research, which broadly
seeks to better understand how service, service providers, and service systems may …
seeks to better understand how service, service providers, and service systems may …
[图书][B] The Routledge handbook of service research insights and ideas
Over the last several decades, there has been an explosion of interest in services. This has
resulted in both an exponential increase in services-oriented, academic literature and a …
resulted in both an exponential increase in services-oriented, academic literature and a …
Social outcomes from participating in the Youth Olympic Games: the role of the service environment
Research question This study investigated social outcomes of interest regarding the Youth
Olympic Games (YOG) and the International Olympic Committee's (IOC) from the perspective …
Olympic Games (YOG) and the International Olympic Committee's (IOC) from the perspective …
The effects of the 2018 Commonwealth Games service environment on athlete satisfaction and performance: A transformative service research approach
E MacIntosh, K Kinoshita… - Journal of Sport …, 2020 - journals.humankinetics.com
Competing at major sport events represents a significant experience for elite athletes.
Research has determined that event services can affect athlete satisfaction, yet little is …
Research has determined that event services can affect athlete satisfaction, yet little is …
Collective well-being in oceanic esports
XM Chen - 2021 - eprints.qut.edu.au
Despite the focus on well-being in transformative service research, limited research
examines the well-being of actors beyond consumers and service entities. This study …
examines the well-being of actors beyond consumers and service entities. This study …