Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory

W Bolander, NN Chaker, A Pappas… - Journal of the Academy of …, 2021 - Springer
Despite the large body of research that examines the determinants of salesperson
performance, significant variation exists regarding how scholars can operationalize …

Sales technology research: a review and future research agenda

R Agnihotri, NN Chaker, R Dugan… - Journal of Personal …, 2023 - Taylor & Francis
Expecting improvements in productivity and performance, organizations continue to invest
considerably in sales technology tools and platforms such as customer relationship …

Sales well-being: A salesperson-focused framework for individual, organizational, and societal well-being

R Dugan, VO Ubal, ML Scott - Journal of Personal Selling & Sales …, 2023 - Taylor & Francis
Although the topic of well-being has become an increasingly prominent topic of discussion
amongst scholars and practitioners alike, it has heretofore been given scant attention in the …

Hiring for sales success: The emerging importance of salesperson analytical skills

KM Peesker, PD Kerr, W Bolander, LJ Ryals… - Journal of Business …, 2022 - Elsevier
Several studies suggest that accelerating technology, increasing product complexity, and an
expanding volume of information in the marketplace are changing sales roles, necessitating …

People, process, and performance: Setting an agenda for sales enablement research

D Rangarajan, R Dugan, M Rouziou… - Journal of Personal …, 2020 - Taylor & Francis
Despite being of increasing strategic importance for firms employing B2B salespeople, the
concept of sales enablement, and the initiatives it inspires, has heretofore been unexplored …

Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda

R Dugan, NN Chaker, E Nowlin… - Journal of Personal …, 2023 - Taylor & Francis
The response from many firms to the recent COVID-19 crisis underscores a more
fundamental and overarching question: How should salespeople and their firms prepare for …

Exploring antecedents and outcomes of salesperson change agility: a social exchange theory perspective

A Kalra, NY Lee, R Dugan - Journal of Marketing Theory and …, 2024 - Taylor & Francis
Dynamic business environments can cause unexpected disruptions that can force firms to
embrace new ways of working. In such situations, salesforce change agility can be a key to …

[HTML][HTML] Resource gain or resource pain? How managerial social support resources influence the impact of sales anxiety on burnout

DRN Childs, N Lee, JW Cadogan… - Industrial Marketing …, 2024 - Elsevier
There is growing recognition that many salespeople frequently experience anxiety, which
may impact salesperson mental health and well-being. Unfortunately, there is little empirical …

Conceptualizing an integrative typology of sales enablement strategy

SB Friend, SM Mangus, EB Pullins, L Davis… - Journal of Personal …, 2024 - Taylor & Francis
Recent conceptualizations of sales enablement (SE) provide a foundation for emerging
scholarship yet do not capture the vast complexities of developing an SE strategy. SE is not …

Engaging Gen Z in professional selling: A systematic literature review

A Loring, J Wang - European journal of Training and Development, 2022 - emerald.com
Purpose Employee engagement literature pertaining to professional salespeople has
revealed several antecedents and consequences that lead to greater performance and …