Contracts for the delivery of public services are promoted as a means of harnessing the
resources of the private sector and making publicly funded services more accountable …

Dieses Buch ist ein praktischer Leitfaden zur SSM (Soft Systems Methodology). Es
entwickelt Ideen von Systems Thinking und Systems Practice weiter, indem es aufzeigt, wie …

The context and environment of public services is becoming increasingly complex and the
management of change and innovation is now a core task for the successful public …

Learning goals Upon completing this chapter, you should be able to accomplish the
following: Explain the three pillars of social entrepreneurship. Explain how social …

This article traces the use of managed competition policy to transform the NHS from an
administered public service to a set of interlocking markets and contracts. It reviews the …

A perspective on the public sector that presents a concise and comprehensive analysis of
exactly what it is and how it operates. Governments in any society deliver a large number of …

This article is a case study of a large‐scale change programme within an NHS hospital.
Drawing upon ethnographic data collected over a two‐year period of intensive research …

Research into the delivery and organisation of health care is a vital component in the
improvement of health services. A wide range of disciplines and methods needs to be …

Recent debates within social and political theory, and within the public sphere more
generally, reveal growing concern with issues of 'trust'. While forms of voluntary association …

The introduction of Clinical Governance into the National Health Service in England
represents a fundamental shift in the regulatory relationship between the state and medical …