Hyperautomation is a true digital transformation with the help of advanced techniques such
as Robotic Process Automation (RPA), Machine Learning (ML), and Artificial Intelligence …

Początek XXI w. był okresem w którym nadal znacząca część organizacji borykała się z
dużą liczbą prostych i powtarzalnych procesów. Punktem zwrotnym tej sytuacji, było …

Globally, bank efficiency has been of great interest to customers, shareholders' regulators
and government. The banking industry today has faced with service challenges as the …

This chapter is devoted to a discussion of network governance, adopting a dynamic
perspective on how networks act, change, and can be governed. To do so it examines …

Selective outsourcing requires critical strategic decision making about the interactions
between the service-purchasing company and the supplier at the operational level …

Regular hospital visits can be expensive, particularly in rural areas, due to travel costs. In the
era of the Covid-19 Pandemic, where physical interaction becomes risky, people prefer …