Blending Internet-of-Things (IoT) solutions into relationship marketing strategies

FY Lo, N Campos - Technological Forecasting and Social Change, 2018 - Elsevier
With contemporary life becoming more instantly connected and as the disruptiveness of
technologies is occurring at a faster pace, the Internet-of-Things (IoT) is now even more …

Reviewing interfirm relationship quality from a supply chain management perspective

C Qian, S Seuring, R Wagner - Management Review Quarterly, 2021 - Springer
With the overlap of the interfirm relationship quality and supply chain management research
in mind, this paper reviewed 100 recent, scientific, English-language papers on interfirm …

[HTML][HTML] Assessing the impact of sustainable logistics service quality on relationship quality: Survey-based evidence in Egypt

AH Ali, T Gruchmann, A Melkonyan - Cleaner Logistics and Supply Chain, 2022 - Elsevier
Logistics services support customer-relationship building in the supply chain and help the
buying companies establish and maintain a sustainable competitive advantage. To …

A conceptualisation of relationship quality in construction procurement

MB Jelodar, TW Yiu, S Wilkinson - International Journal of Project …, 2016 - Elsevier
Relational contracting is often regarded as means to improve performance and profit
margins in managing projects. A continuum of contracts in construction projects attempts to …

Drivers and outcomes of relationship quality with professional service firms: An SME owner-manager perspective

R Casidy, M Nyadzayo - Industrial Marketing Management, 2019 - Elsevier
Strong relationships are important, particularly for business partners dealing with business-
to-business (B2B) professional service providers, as the quality of the relationship can serve …

Dimensions of relationship marketing in business-to-business financial services

E Theron, NS Terblanche - International Journal of Market …, 2010 - journals.sagepub.com
The marketing environment has changed considerably over the past few decades and firms
are increasingly attempting to build relationships with their customers to shield off …

[HTML][HTML] Revisiting business relationship quality in subsistence marketplaces

U Hani, S Akter, A Wickramasinghe… - Industrial Marketing …, 2022 - Elsevier
Micro-entrepreneurs play a critical role in alleviating poverty in subsistence marketplaces
through their business relationships with microfinance institutions. Despite the enormous …

Trust, commitment, logistics outsourcing relationship quality, relationship satisfaction, strategy alignment and logistics performance–a case of selected manufacturing …

M Kalubanga, S Namagembe - The International Journal of Logistics …, 2022 - emerald.com
Purpose This study examines the relationships among trust, commitment, logistics
outsourcing relationship quality (LORQ), relationship satisfaction, strategy alignment and …

Power and relationship quality in supply chains: The case of the Australian organic fruit and vegetable industry

S Bandara, C Leckie, A Lobo… - Asia Pacific Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to test the impact of power (coercive and non-coercive)
on supply chain (SC) relationship success. In particular, this paper aims to examine the …

Relationship quality in business to business: a cross‐cultural perspective from universities

JR Segarra‐Moliner, MA Moliner‐Tena… - Marketing Intelligence …, 2013 - emerald.com
Purpose–The objective of this study is to analyse relationship quality in a business‐to‐
business context. Given that the relationship between market orientation and customer …