[PDF][PDF] SERVQUAL: Can it be used to differentiate guest's perception of service quality of 3 star from a 4 star hotel

N Kim-Soon, A Rahman… - International Business …, 2014 - researchgate.net
Abstract A 3-star and 4-star rated hotel, what do they mean? Are there significant perceived
differences between the ratings? This research work investigates on what customers think of …

Diseño de un sistema de gestión de la calidad total aplicable a farmacias de la red de salud pública del Ecuador

WRM Solano, WM Santi… - Revista Universidad de …, 2021 - revistas.ug.edu.ec
Resumen Las Buenas Prácticas en un marco universal establecen al control de calidad
como clave en la gestión idónea de una farmacia clínica u hospitalaria más allá de ser un …

Homeschool in Malaysia: A Foresight Study.

N Kim-Soon, RB Abd Ahmad, B Sulaiman… - International Education …, 2015 - ERIC
Homeschooling in Malaysia is a form of alternative education that emphasizes quality
education based on moral values and beliefs while strengthening family bonds. This …

[图书][B] Entrepreneurship Quality Index (EQI)

N Faghih, L Sarreshtehdari, E Bonyadi - 2021 - Springer
If there be no faulty things in the world, all fools would be merchants. Then it would be very
easy to know goods: when there is no defect, what the incompetent and the competent? And …

Factors associated with customer satisfaction towards customer loyalty among star grade hotels

W Fernando - Journal of Asian Business Strategy, 2019 - search.proquest.com
The research is to find the relationships between variables namely service quality, price,
customer satisfaction, customer loyalty, and the moderating impact of gender in star grade …

Enhancing organizational performance in oil and gas industry: a comprehensive review of quality management practices

NA Abdulridha, MS Fathi - Journal of Applied Engineering Design & …, 2024 - ir.uitm.edu.my
This study aims to conduct a comprehensive review on the implementation of quality
management practices (QMP) and their implications of organizational performance in the oil …

[PDF][PDF] Quality Standards and Competitiveness of Star Rated Hotels in Nairobi City County, Kenya

JM MUSEMBI - 2021 - ir-library.ku.ac.ke
The section reviews the literature on competitiveness and quality standards in hotels as well
as spell out the empirical and theoretical foundations of the study by comparing and …

Työntekijöiden kokemukset RAI-arvioinnin käytöstä lyhytaikaisyksikössä osana ikääntyneen palvelutarpeen arviointia–tavoitteena sujuvampi palvelutarpeen arviointi

E Vuori - 2023 - osuva.uwasa.fi
Sosiaali-ja terveyspalveluiden uudistuksen seurauksena hyvinvointialueita velvoitetaan
tiedolla johtamiseen, tietojen keräämiseen sekä vertaamaan toimintaansa ja sen laatua …

Quality Management Practices and Managerial Skills of Police Leaders in the Western Visayas, Philippines

CG Cerbas, EC Olapane - International Journal of Public …, 2024 - journals.rcmss.com
In the context of a developing nation such as the Philippines, the imperative for effective and
efficient quality management practices and managerial skills within policing agencies is …

The Determinants of Quality Signalling Using Star Rating in the Hotel Industry of Croatia

Z Šergo, A Težak Damijanić - Tourism in Southern and Eastern …, 2015 - papers.ssrn.com
Purpose–This paper studies the relationship between category, size, location and chain
affiliation of hotels and their star ratings. The hypothesis is that the signal should be less …