Sentiment analysis for customer review: Case study of Traveloka

ZA Diekson, MRB Prakoso, MSQ Putra… - Procedia Computer …, 2023 - Elsevier
This study will discuss customers' satisfaction with the services of Traveloka by analyzing
how many people are satisfied and unhappy with the services that Traveloka has to offer …

[PDF][PDF] Customer reviews analytics on food delivery services in social media: A review

NS Shaeeali, A Mohamed, S Mutalib - IAES Int. J. Artif. Intell, 2020 - academia.edu
Food delivery services have gained attention and become a top priority in developed cities
by reducing travel time and waiting time by offering online food delivery options for a variety …

Twitter text mining for sentiment analysis on government's response to forest fires with vader lexicon polarity detection and k-nearest neighbor algorithm

T Mustaqim, K Umam, MA Muslim - Journal of Physics …, 2020 - iopscience.iop.org
Opinions about the government's response to forest fires have drawn many opinions from
the community. One way for people to express their opinions is to use social media Twitter …

Performance evaluation of machine learning models on large dataset of android applications reviews

AA Qureshi, M Ahmad, S Ullah, MN Yasir… - Multimedia Tools and …, 2023 - Springer
With an ever-increasing number of mobile users, the development of mobile applications
(apps) has become a potential market during the past decade. Billions of users download …

Sentiment analysis for TikTok review using VADER sentiment and SVM model

M Isnan, GN Elwirehardja, B Pardamean - Procedia Computer Science, 2023 - Elsevier
TikTok, a social networking site for uploading short videos, has become one of the most
popular. Despite this, not all users are happy with the app; there are criticisms and …

Penerapan Algoritma Artificial Neural Network untuk Klasifikasi Opini Publik Terhadap Covid-19

E Saraswati, Y Umaidah, A Voutama - Generation Journal, 2021 - ojs.unpkediri.ac.id
Coronavirus disease (Covid-19) atau biasa disebut virus corona. Virus ini menyebar sangat
cepat bahkan hampir menginfeksi seluruh dunia, termasuk Indonesia. Banyaknya jumlah …

Implementasi Algoritma Naive Bayes untuk Analisis Sentimen Ulasan Shopee pada Google Play Store: The Implementation of Naïve Bayes Algorithm for Sentiment …

N Agustina, DH Citra, W Purnama, C Nisa… - … : Indonesian Journal of …, 2022 - journal.irpi.or.id
Perkembangan teknologi yang semakin pesat memberikan kemudahan bagi masyarakat
dalam berbagai hal dalam kehidupan. Teknologi yang tumbuh secara terus-menerus tentu …

[PDF][PDF] Analisis Opini Pengguna Aplikasi New PLN Mobile Menggunakan Text Mining

HB Tambunan, TWD Hapsari - 2021 - academia.edu
Media sosial pada saat ini menjadi suatu media yang sangat populer untuk menyampaikan
opini oleh masyarakat di Indonesia. Melalui media sosial pengguna dapat dengan mudah …

[PDF][PDF] Analisis sentimen terhadap game genshin impact menggunakan bert

R Kusnadi, Y Yusuf, A Andriantony… - … : Jurnal Teknologi dan …, 2021 - academia.edu
Dengan pesatnya peningkatan jasa internet di jaringan sosial, ada banyaknya informasi
dalam jumlah besar terusmenerus dihasilkan secara langsung di saat yang sama. Akhir …

Sentiment analysis of traveloka app using naïve bayes classifier method

R Watrianthos - 2019 - osf.io
Traveloka is currently the most popular startup in Indonesia with share traffic reaching
78.49% using smartphone and monthly visits which reached 28.92 million based on a report …