The ongoing and ubiquitous digital transformation challenges the raison d'être of firms and
forces managers to rethink business strategies and operations and academics to reconsider …

Product-based companies worldwide attempt to integrate services into their offerings,
embarking on “servitization” as a key strategy. These days, the acceleration of technological …

Purpose This article aims to examine the impact of multiple suppliers on competitive
advantage by exploiting digital capabilities. Design/methodology/approach The author …

The continuous innovation of information and communication technology (ICT) provides new
opportunities for the synergistic development of shared prosperity, energy-saving, and …

In recent years, information and communication technology (ICT) innovation has been an
essential part of China's strategy for achieving low carbon and improving carbon emission …

Digital servitization (DS) enabled by the Industrial Internet of Things (IIoT) is essential for
securing long-term competitiveness in manufacturing. The literature identifies the need for …

A recent stream of literature has observed the tendency for advanced services, and
particularly knowledge-intensive business services (KIBS), to grow near local manufacturing …

Previous platform research has drawn attention primarily to digital consumer platforms,
ignoring the specificities of industrial settings. Hence, existing research findings fall short …

Providers' access to customer data (eg, data related to products' use, location, and
condition) is essential for digital servitization. However, customers are often reluctant to …

Effective collaboration between manufacturers, technology providers, and customers is an
issue of critical importance in digital servitization ecosystems. Nevertheless, creating and …