Detection of review spam: A survey

A Heydari, M ali Tavakoli, N Salim, Z Heydari - Expert Systems with …, 2015 - Elsevier
In recent years, online reviews have become the most important resource of customers'
opinions. These reviews are used increasingly by individuals and organizations to make …

Reviews without a purchase: Low ratings, loyal customers, and deception

ET Anderson, DI Simester - Journal of Marketing Research, 2014 - journals.sagepub.com
The authors document that approximately 5% of product reviews on a large private label
retailer's website are submitted by customers with no record of ever purchasing the product …

On human predictions with explanations and predictions of machine learning models: A case study on deception detection

V Lai, C Tan - Proceedings of the conference on fairness …, 2019 - dl.acm.org
Humans are the final decision makers in critical tasks that involve ethical and legal
concerns, ranging from recidivism prediction, to medical diagnosis, to fighting against fake …

TI-CNN: Convolutional neural networks for fake news detection

Y Yang, L Zheng, J Zhang, Q Cui, Z Li… - arXiv preprint arXiv …, 2018 - arxiv.org
With the development of social networks, fake news for various commercial and political
purposes has been appearing in large numbers and gotten widespread in the online world …

[图书][B] Sentiment analysis and opinion mining

B Liu - 2022 - books.google.com
Sentiment analysis and opinion mining is the field of study that analyzes people's opinions,
sentiments, evaluations, attitudes, and emotions from written language. It is one of the most …

What online reviewer behaviors really matter? Effects of verbal and nonverbal behaviors on detection of fake online reviews

D Zhang, L Zhou, JL Kehoe, IY Kilic - Journal of Management …, 2016 - Taylor & Francis
The value and credibility of online consumer reviews are compromised by significantly
increasing yet difficult-to-identify fake reviews. Extant models for automated online fake …

What yelp fake review filter might be doing?

A Mukherjee, V Venkataraman, B Liu… - Proceedings of the …, 2013 - ojs.aaai.org
Online reviews have become a valuable resource for decision making. However, its
usefulness brings forth a curse‒deceptive opinion spam. In recent years, fake review …

Finding deceptive opinion spam by any stretch of the imagination

M Ott, Y Choi, C Cardie, JT Hancock - arXiv preprint arXiv:1107.4557, 2011 - arxiv.org
Consumers increasingly rate, review and research products online. Consequently, websites
containing consumer reviews are becoming targets of opinion spam. While recent work has …

Spotting fake reviewer groups in consumer reviews

A Mukherjee, B Liu, N Glance - … of the 21st international conference on …, 2012 - dl.acm.org
Opinionated social media such as product reviews are now widely used by individuals and
organizations for their decision making. However, due to the reason of profit or fame, people …

[图书][B] Sentiment analysis: Mining opinions, sentiments, and emotions

B Liu - 2020 - books.google.com
Sentiment analysis is the computational study of people's opinions, sentiments, emotions,
moods, and attitudes. This fascinating problem offers numerous research challenges, but …