The nexus between environmentally sustainable practices, green satisfaction, and customer citizenship behavior in eco-friendly hotels: social exchange theory …

AH Abdou, TH Hassan, AE Salem, AI Albakhit… - Sustainability, 2022 - mdpi.com
Recently, with increasing customer awareness about environmental issues, guests staying
in hotels and potential consumers are more and more concerned about environmentally …

The effect of environmentally sustainable practices on customer citizenship behavior in eco-friendly hotels: does the green perceived value matter?

AH Abdou, HS Shehata, HME Mahmoud, AI Albakhit… - Sustainability, 2022 - mdpi.com
In the green marketing literature, environmentally sustainable practices (ESPs), green
perceived value (GPV), as well as customer citizenship behavior (CCB) have not received …

Unveiling green synergies: sustainable performance through human resource management, CSR, and corporate image under a mediated moderation framework

J Sun, M Sarfraz, L Ivascu, I Ozturk - Environmental Science and Pollution …, 2023 - Springer
In the twenty-first century, the surge in natural resource consumption and climate change
has necessitated stringent measures to ensure ecological integrity and corporate …

[PDF][PDF] Here comes the sun: Green HRM implementation toward SME's sustainability in tourism industry

MIM Haeruddin, UD Natsir, NF Aswar… - International Journal …, 2023 - eprints.unm.ac.id
Purpose: This paper explores the variable of Green Human Resource Management (Green
HRM) in creating job satisfaction and organizational commitment at Small and Medium …

Investigating the effects of corporate social responsibility on customer citizenship behavior with the mediating roles of corporate image and perceived service quality

H Norouzi, R Teimourfamian Asl - Social Responsibility Journal, 2023 - emerald.com
Purpose The purpose of this study is to measure the effect of initiating corporate social
responsibility (CSR) in a service-based company (Pasargad Bank in Tehran) on customers' …

What predicts behavioral intention in eco-friendly hotels? The roles of tourist's perceived value and satisfaction: A case study of Thailand

A Kokkhangplu, W Onlamai, T Chokpreedapanich… - Sustainability, 2023 - mdpi.com
Currently, the hospitality industry is related to environmental issues, generating both positive
and negative impacts for the earth. Tourists are interested in staying and spending money in …

Understanding the Nexus between Social Commerce, Green Customer Citizenship, Eco-Friendly Behavior and Staying in Green Hotels

IA Elshaer, M Alyahya, AMS Azazz, MA Mansour… - Sustainability, 2024 - mdpi.com
Understanding the factors and motivations that drive consumers to engage in eco-friendly
behavior within the realm of social commerce is essential to provide insights into crafting …

Young consumers' green marketing orientation: role of customer citizenship behaviour in determining real estate purchase intention in India

J Jacob, AA Chully, BJ Godwin… - International Journal of …, 2024 - emerald.com
Purpose The purpose of this paper is to assess green marketing as an influential factor in
the purchase of real estate. In this study, the consumer citizenship behaviour of young …

Sustainable practices and benefits in the hospitality sector of Zimbabwe

NC Shereni, J Saarinen, CM Rogerson - 2022 - oulurepo.oulu.fi
A vibrant international literature exists around the sustainable practices adopted by
accommodation service establishments in the Global North. Literature on sustainability …

[PDF][PDF] Attitudes and actions in responsible tourism–An analysis of generational differences

T Gonda, T Rátz - Geojournal of Tourism and Geosites, 2023 - researchgate.net
Examining today's tourism, we should recognize the appearance and intensification of
socially and environmentally undesirable side effects of tourism. A change is necessary in …