One of the most reliable and impactful methods for enhancing a persuasive appeal is to match an aspect of the proposal (ie, its content, source, or the setting in which it is delivered) …
Z Buçinca, MB Malaya, KZ Gajos - Proceedings of the ACM on Human …, 2021 - dl.acm.org
People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the …
Abstract Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs …
WD Hoyer, M Kroschke, B Schmitt… - Journal of …, 2020 - journals.sagepub.com
New technologies such as Internet of Things (IoT), Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), virtual assistants, chatbots, and robots, which are typically …
This accessible book offers a fresh perspective on engagement, with an emphasis on how teachers can create the conditions for active engagement and the role learners can play in …
Researchers have increasingly turned to online convenience samples as sources of survey responses that are easy and inexpensive to collect. As reliance on these sources has grown …
T Franke, C Attig, D Wessel - International Journal of Human …, 2019 - Taylor & Francis
Successful coping with technology is relevant for mastering daily life. Based on related conceptions, we propose affinity for technology interaction (ATI), defined as the tendency to …
According to prominent models in cognitive psychology, neuroscience, and economics, effort (be it physical or mental) is costly: when given a choice, humans and non-human …
M Gahler, JF Klein, M Paul - Journal of Service Research, 2023 - journals.sagepub.com
Managing customer experiences has become a key strategic priority for service research and management. Yet researchers and managers lack a customer experience (CX) …