Organizations are increasingly sourcing their business processes through external service
providers, a practice known as Business Process Outsourcing (BPO). Worldwide, the current …

Research on IT personnel has observed that the major predictors for turnover intention are
job satisfaction and organizational commitment. However, less is known about how these …

Due to an unsatisfying demographic development in most European states, companies have
to solve a trade-off between a needed increasement of productivity on the other hand and …

Within the software development industry, human resources have been recognized as one
of the most decisive and scarce resources. Today, the retention of skilled IT (information …

A rich database of over 2,200 outsourcing arrangements, studied across sectors and
geographies, and over time, from inception, through contract signing, to outcomes. This book …

In response to high turnover rates among IT personnel compared to other groups of
professionals, IS research has focused on factors contributing to IT personnel's turnover …

In the light of the growing interest raised by Information Systems Offshore Outsourcing both
in the managerial world and in the academic arena, the present work carries out a revision …

Although both communities share a common object of research, the Business and
Information Systems Engineering (BISE) community from the German-speaking countries …

Attracting, motivating, and retaining Information Technology (IT) professionals has proven to
be an ongoing challenge, regardless of the era in question. On average, almost two-thirds of …

IT and business process outsourcing providers are building delivery centers in remote
domestic locations for several reasons, including to access a more stable, lower-cost …