This is a conceptual paper that examines service quality and student satisfaction in higher
learning institutions. It presents the reviews of the literature on the service quality construct in …

A través de una revisión de los conceptos asociados al servicio ya los modelos más
reconocidos para evaluar la percepción de calidad del servicio, se desarrolla una evolución …

The purpose of this study was to investigate the relationship between educational service
quality and students' satisfaction in public universities in Kenya. Specifically, the study …

The higher education landscape is continually evolving, with educators adapting to meet the
needs, aspirations, and expectations of their students. Data technology and virtual-learning …

Purpose This study aims to explore the influence of the individual student profile of
Hofstede's Power Distance, Uncertainty Avoidance, Collectiveness and Long-Term …

Quality assurance in education has been a critical issue in both private and public higher
education in all emerging economies since World War II. Available theories on quality …

Purpose The purpose of this paper is to examine the determinants of effectiveness in public
colleges of Punjab (India) from the students' perspective and the impact of these …

Worldwide there is an increase in competition between higher education institutions seeking
to ascertain their position in the world ranking, resulting in universities introspectively …

While Malaysia has a great potential to be an education hub that attracts many international
students to pursue their educational dreams in the country, a few empirical studies …

This article discusses to reveal students' conceptual understanding in determining the
direction of acceleration in two-dimensional movements, with special cases of pendulum …