Information and communication technology (ICT) is central to reforming governance,
innovating public services, and building inclusive information societies. Countries are …

This article argues that participation and inclusion are independent dimensions of public
engagement and elaborates the relationships of inclusion with deliberation and diversity …

This paper traces the main lines of evolution of the organization of professional work. The
argument is illustrated with material on the case of doctors and hospitals. While market and …

Collaborative networks are seen as appropriate devices to tackle public management
problems like homelessness, child welfare, and terrorism. Figure 1 portrays a familiar …

The welfare of society is more and more dependent on the proper functioning of Critical
Infrastructures (CIs), and crises that affect CIs usually aggravate their impact on society …

We live in a small world, where a rural Chinese butcher who contracts a new type of deadly
flu virus can infect a visiting international traveller, who later infects attendees at a …

This comprehensive text introduces public management students and government and
nonprofit administrators to the principles and practices of Knowledge Management. The first …

The safety and proper functioning of Critical Infrastructures (CIs) are essential for ensuring
the welfare of society, which puts the issue of improving their resilience level at the forefront …

Although studies in public management have identified personal attributes, job
characteristics, and organizational rewards as key factors that influence affective …

Creating online communities of practice involves much more than creating software.
Software houses online communities of practice activities but social interactions also …