Towards a Unified Framework for Evaluating User Satisfaction with Mobile Government Apps: Insights from User Reviews
N Gießmann, B Bender - … Conference on Electronic Government and the …, 2024 - Springer
This study aims to bring together scattered research findings on user satisfaction with mobile
government apps into a unified framework. The researchers analyzed 70 high-quality …
government apps into a unified framework. The researchers analyzed 70 high-quality …
Knowledge Engineering Using Natural Language Processing of User Reviews for Bahrain's Mobile Government Applications
H Salman, E Almohsen, M Aljawder… - … on Industry 4.0 …, 2023 - ieeexplore.ieee.org
The Kingdom of Bahrain has launched various mobile government applications that work
side by side with the national e-government portal by providing a range of government …
side by side with the national e-government portal by providing a range of government …