Soft and hard TQM practices: future research agenda for industry 4.0

K Ali, SK Johl - Total Quality Management & Business Excellence, 2022 - Taylor & Francis
The primary objective of this study is to examine the present literature of Total Quality
Management (TQM) and its connection with industry 4.0. The author tried to understand …

A bibliometric and thematic review of business excellence journal papers from 1990 to 2020

S Ghafoor, NP Grigg, S Mathrani… - Total Quality Management …, 2022 - Taylor & Francis
This paper presents a bibliometric and thematic review of journal papers specifically related
to BE frameworks (BEFs) that are used for national BE awards and advocated by the Global …

Critical success factors of Total Quality Management practices using Pareto analysis

K Ali, SK Johl - International Journal of Productivity and …, 2022 - inderscienceonline.com
In Industry 4.0, the concept of total quality management (TQM) has gained more importance
because the survival of the organisation depends on better quality management. The …

Enhancing the quality and competitiveness of small businesses: A pooled cross-sectional analysis

MM Parast, A Safari - International Journal of Production Economics, 2022 - Elsevier
Compared with large organizations, small businesses have been slower to adopt quality
management practices. This study combined the context-free perspective with the …

Outsourcing and reverse supply chain performance: a triple bottom line approach

S Agrawal, RK Singh - Benchmarking: An International Journal, 2021 - emerald.com
Purpose Outsourcing has become a strategic decision for most of the organizations in the
present context of globalization and circular economy. The objective of proposed study is to …

What makes excellence models excellent: a comparison of the American, European and Japanese models

AM Din, M Asif, MU Awan, G Thomas - The TQM Journal, 2020 - emerald.com
Purpose This paper compares three business excellence models (BEMs): Baldrige criteria
for performance excellence (BCPE), European Foundation for Quality Management (EFQM) …

Towards a further step in understanding business excellence models: a comparative approach

MH Alanazi - Benchmarking: An International Journal, 2021 - emerald.com
Purpose A comparative analysis of the validity of business excellence models (BEMs) has
rarely been empirically pursued. In addition to their similarities, BEMs exhibit differences in …

An evaluation of alternative business excellence models using AHP

N Gupta, P Vrat - Journal of Advances in Management Research, 2020 - emerald.com
Purpose The purpose of this paper is to compare some major National Quality
Award/Business Excellence Models (NQA/BEM) in terms of the criteria employed and their …

The importance of information technology to organizational results within the Baldrige award

Y Wang, X Peng, V Prybutok - Quality Management Journal, 2022 - Taylor & Francis
Abstract Information technology (IT) is considered as a key to business success by
academia and industry. Notably, IT has evolved to an organization-level role that is far …

Management standards and institutional influence: An exploratory study using the Baldrige criteria

MW Ford - Quality Management Journal, 2022 - Taylor & Francis
Theories of institutional diffusion propose that the adoption of new management practices
evolves toward legitimacy-based rationales as organizations implement administrative …