From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible …

High consumer value creates customer loyalty. This is the basis for consumers to be able to
buy products or services from the same place repeatedly and not switch to other competing …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. Service is an intangible …

The existence of very busy peak periods is a problem in itself for service marketing. Service
quality is the best matrix for evaluating consumer satisfaction in comparison between …

Abstract Service is an activity or benefit offered to consumers or service users so that it can
satisfy or meet consumer needs and desires. If not controlled, this can have a negative …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Consumers pay in return for the convenience, service and satisfaction they receive from the
service, not for ownership of the service. Service businesses place great importance on the …

Hepatitis A adalah salah satu jenis penyakit infeksi yang menyerang hati dan dapat
menyebar melalui makanan atau minuman yang terkontaminasi. Penyakit ini dapat …