YG Gencer - Chinese Business Review, 2017 - academia.edu
Electronic Commerce or E-Commerce is the concept of making trade in electronic environment which has emerged by the use of the internet in commerce and increased after …
In this book, we aim to assess AutoSERVQUAL (Gencer & Akkucuk, 2017) in the Turkish automobile aftersales customers empirically. We first include a brief explanation about the …