Over the past three decades, scholars have increasingly come to view knowledge as one of
the most important resources necessary for successful organization in the contemporary …

We conducted a comprehensive review of empirical research related to frontline service
employees over the past four decades (1980-2020). Utilizing a bibliometric mapping …

This article explores the ways artificial intelligence (AI) may impact new venture processes,
practices and outcomes. We examine how such technology will augment and replace tasks …

Practice-based approaches to knowing, learning, innovating, and managing have thrived in
recent years. Calling upon numerous narratives from a range of research fields, the author …

As a comprehensive overview of all aspects of marketing in the sector, Creative Arts
Marketing remains unrivalled, and in addition this edition gives new coverage of-* Current …

This volume brings together two hitherto disparate domains of scholarly inquiry: organization
and management studies on the one hand, and the study of visual and multimodal …

This study examines how updating—the process of revising provisional sensemaking to
incorporate new cues—occurs within teams during unexpected events. I compare how 19 …

My article examines how researchers use video recordings to gain insight into
organizational phenomena. I conduct a literature review of articles published from 1990 to …

In addition to their professional social media accounts, individuals are increasingly using
their personal profiles and casual posts to communicate their identities to work colleagues …

This article introduces an interactional perspective to the analysis of organizational space.
The study is based on the analysis of over 100 hours of video recordings of guided tours …