Consumer behavior in social commerce: A literature review

KZK Zhang, M Benyoucef - Decision support systems, 2016 - Elsevier
The emergence of social commerce has brought substantial changes to both businesses
and consumers. Hence, understanding consumer behavior in the context of social …

Servicescape cues and customer behavior: a systematic literature review and research agenda

M Mari, S Poggesi - The Service Industries Journal, 2013 - Taylor & Francis
Although management scholars have devoted considerable effort to researching the effects
of servicescapes [Bitner, MJ (1992). Servicescapes: The impact of physical surroundings on …

An examination of the factors affecting consumer's purchase decision in the Malaysian retail market

JR Hanaysha - PSU Research Review, 2018 - emerald.com
An examination of the factors affecting consumer’s purchase decision in the Malaysian retail
market | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

The relationship between IT affordance, flow experience, trust, and social commerce intention: An exploration using the SOR paradigm

I Tuncer - Technology in Society, 2021 - Elsevier
The rising trend of online social shopping is evident from the increasing volume of online
social commerce. However, despite the importance of this development, only a limited …

The effect of website design quality and service quality on repurchase intention in the e-commerce industry: A cross-continental analysis

N Wilson, K Keni, PHP Tan - Gadjah Mada International Journal …, 2019 - search.informit.org
The purpose of this study is to examine the effect of website design quality and service
quality on consumers' repurchase intention in the Asian, European, North and South …

The role of emotions in utilitarian service settings: The effects of emotional satisfaction on product perception and behavioral intentions

R Ladhari, N Souiden, B Dufour - Journal of Retailing and Consumer …, 2017 - Elsevier
The role of emotions in hedonic service settings is well established, but their role in
utilitarian service settings has received scant attention. This research attempts to fill this gap …

The role of atmospheric cues in online impulse-buying behavior

A Floh, M Madlberger - Electronic commerce research and applications, 2013 - Elsevier
This study extends a stimulus–organism–response (S–O–R) model to include impulse-
buying behavior, which plays a vital role in electronic shopping but has not gained much …

Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users' cognitive-affective psychology

X Fu, X Liu, Z Li - Tourism Management, 2024 - Elsevier
Documenting and sharing individual museum visits flourishes on social media. However,
little research exists about how peer-generated content cues shape prospective visitors' …

The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing

MF Farah, ZB Ramadan, DH Harb - Journal of Retailing and Consumer …, 2019 - Elsevier
Virtual reality (VR), as a multi-sensory experience, plays a prominent role in the
contemporary business landscape. This paper investigates the effects of the accelerating …

Online consumer behaviour and its relationship to website atmospheric induced flow: Insights into online travel agencies in China

L Gao, X Bai - Journal of Retailing and Consumer Services, 2014 - Elsevier
Although the study of flow has recently received a lot attention, little is published about what
factors controllable by firms influence its formation. Furthermore, there is a lack of knowledge …