[HTML][HTML] Business process management and digital innovations: A systematic literature review

T Ahmad, A Van Looy - Sustainability, 2020 - mdpi.com
Emerging technologies have capabilities to reshape business process management (BPM)
from its traditional version to a more explorative variant. However, to exploit the full benefits …

Industry 5.0 challenges and perspectives for manufacturing systems in the society 5.0

D Paschek, CT Luminosu, E Ocakci - Sustainability and Innovation in …, 2022 - Springer
This chapter presents an exhaustive reference analysis and synthesis about the Industry 5.0
development, challenges, and implications. First, a state of the art on Industry 4.0 and …

Increasing customer service efficiency through artificial intelligence chatbot

IM De Andrade, C Tumelero - Revista de Gestão, 2022 - emerald.com
Increasing customer service efficiency through artificial intelligence chatbot | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

[HTML][HTML] Predicting employee attrition using machine learning techniques

F Fallucchi, M Coladangelo, R Giuliano… - Computers, 2020 - mdpi.com
There are several areas in which organisations can adopt technologies that will support
decision-making: artificial intelligence is one of the most innovative technologies that is …

Data-driven business process management-based development of Industry 4.0 solutions

T Czvetkó, A Kummer, T Ruppert, J Abonyi - CIRP journal of manufacturing …, 2022 - Elsevier
Business process management (BPM) supports the management and transformation of
organizational operations. This paper provides a structured guideline for improving data …

[PDF][PDF] A systematic literature review of digital transformation

MI Mahraz, L Benabbou, A Berrado - Proceedings of the …, 2019 - ieomsociety.org
The digital transformation of society is not a recent topic. Technology is everywhere, via
connected watches, in our pockets with our smartphones and at home with connected …

From Industry 4.0 to Industry 5.0—an overview of European Union enterprises

L Alexa, M Pîslaru, S Avasilcăi - … , Models and Assessment for Industry 5.0, 2022 - Springer
Industry 4.0 refers to the transformation of industry through the adoption of techniques and
processes based on information and communication technologies (ICT) to manage and …

Cybersecurity in digital transformation

DPF Möller - Guide to Cybersecurity in Digital Transformation …, 2023 - Springer
Digital transformation is a global phenomenon, capturing the attention in every industry and
spurring major investment. However, digital transformation is not a single objective; it is a …

Mastering digital transformation through business process management: Investigating alignments, goals, orchestration, and roles

AM Stjepić, L Ivančić, DS Vugec - Journal of entrepreneurship …, 2020 - ceeol.com
Both business process management and digital transformation are areas that have been a
topic of interest for both academia and practice. Since digital transformation is the creation of …

[PDF][PDF] Application of Artificial Intelligence in the business

K Buntak, M Kovačić, M Mutavdžija - International journal for …, 2021 - researchgate.net
The development of artificial intelligence (AI) starts in the 1950-year whit lot of skepticism.
With the development of informational technologies, skepticism related to the AI is …