Disentangling sustainability and resiliency factors in buyer-supplier relationships: A state-of-the-art review

H Maleki, H Aghazadeh, HA Mahdiraji, D Vrontis… - Journal of Business …, 2023 - Elsevier
The interdisciplinary nature of buyer-supplier relationships, whose related concepts have
been presented in studies with contributions from supply chain management, industrial …

Strategic crisis response: managerial implications and direction for recovery and survival

R Thakur, D Hale - Journal of Business & Industrial Marketing, 2022 - emerald.com
Purpose The purpose of this paper is to provide managers with insights to help survive a
crisis, create advantage during slow-growth recoveries and thrive when the crisis is over …

Relational bonds, customer engagement, and service quality

CW Chang, HC Huang, SJ Wang… - The Service Industries …, 2021 - Taylor & Francis
Relational bonds represent a vital concept in relational marketing. Past research indicates
that it can increase customer satisfaction and foster WOM. Although relational bonds have …

Human asset specificity, physical asset specificity, and direct distribution

H Takata, ME Parry - Industrial Marketing Management, 2022 - Elsevier
This study (1) distinguishes between the effects on direct distribution of two distinctive
dimensions of asset specificity (human asset specificity and physical asset specificity);(2) …

The dyadic structure of exchange partners' governing-agency social capital and opportunism in buyer–supplier relationships

F Zeng, Y Chi, MC Dong, J Huang - Journal of Business Research, 2017 - Elsevier
Extant literature on opportunism examines its antecedents in dyadic relationships in
business networks. With firms also developing relationships with government agencies …

Deterring unethical behaviors in marketing channels: The role of distributor whistleblowing

J Zhou, S Sheng, C Zhang - Journal of business ethics, 2021 - Springer
In marketing channels, distributor whistleblowing can deter unethical behaviors, though little
academic research investigates this tactic. Drawing on whistleblowing literature in business …

Understanding the factors influencing the continuous usage intention of healthcare apps: analysing the moderating impact of psychological distance and health …

R Yadav, S Chatterjee, A Giri - Behaviour & Information …, 2024 - Taylor & Francis
The present research explores the factors influencing consumers' continuous usage
intention (CUI) of healthcare apps with the help of IS continuance theory and commitment …

Opportunism and specific investment in buyer–supplier relationships: the role of communication, branding and identity

H Aghazadeh, H Maleki, SS Majidi - The Emerald Handbook of Multi …, 2022 - emerald.com
This study aims to investigate the buyer–supplier relationships considering a specific
investment, opportunism, communication, brand and identity. With the focus on specific …

Performance implications of peer monitoring among suppliers

Q Hu, J Hu, Z Yang - Asia Pacific Journal of Marketing and Logistics, 2023 - emerald.com
Purpose What are the performance implications of peer monitoring in a multiple-supplier
context? Grounded in agency and social exchange theories, this study aims to examine …

Assessments of equivocal salesperson behavior and their influences on the quality of buyer-seller relationships

J Crosno, R Dahlstrom, SB Friend - Journal of Personal Selling & …, 2020 - Taylor & Francis
In buyer-supplier relationships, salespeople engage in behaviors that buyers may (or may
not) view as deceptive. Despite the salesperson's underlying miscreant or innocent motives …