Applying text-mining to personalization and customization research literature–Who, what and where?

A Sunikka, J Bragge - Expert Systems with Applications, 2012 - Elsevier
Personalization and customization have numerous definitions that are sometimes used
interchangeably in the literature. This study combines a text-mining approach for profiling …

Product variety management and supply chain performance: A capability perspective on their relationships and competitiveness implications

J Um, A Lyons, HKS Lam, TCE Cheng… - International Journal of …, 2017 - Elsevier
We study 363 manufacturing businesses to investigate the relationships between product
variety management and supply chain performance. Applying the dynamic capabilities view …

How to design personalization in a context of customer retention: Who personalizes what and to what extent?

K Kwon, C Kim - Electronic Commerce Research and Applications, 2012 - Elsevier
Personalization is a strategic tool for product or service differentiation, especially when
competition is keen in the market. Many personalization strategies have been developed …

Toward a methodological framework for agent-based modelling and simulation of supply chains in a mass customization context

O Labarthe, B Espinasse, A Ferrarini… - … Modelling Practice and …, 2007 - Elsevier
In a dynamic customer-centric supply chain context, classic forecasting models turn out to
have a limited applicability. In order to estimate the key performance indices of these Supply …

Improving supply chain flexibility and agility through variety management

J Um - The International Journal of Logistics Management, 2017 - emerald.com
Purpose A trade-off exists between product variety and supply chain (SC) performance. To
help mitigate the impact on SC of increased product variety, the purpose of this paper is to …

Simulation based method considering design for additive manufacturing and supply chain: An empirical study of lamp industry

MC Chiu, YH Lin - Industrial Management & Data Systems, 2016 - emerald.com
Purpose–The purpose of this paper is to develop a decision support tool to use with design
for additive manufacturing (DfAM) and design for supply chain (DfSC) such that the Supply …

Product variety, customisation and business process performance: A mixed-methods approach to understanding their relationships

AC Lyons, J Um, H Sharifi - International Journal of Production Economics, 2020 - Elsevier
This research presents findings from a sequential, mixed qualitative and quantitative method
comprising five case studies and a survey of 162 different manufacturing sites where we …

What, who and where: insights into personalization

A Sunikka, J Bragge - Proceedings of the 41st annual Hawaii …, 2008 - ieeexplore.ieee.org
Personalization is a phenomenon that intrigues and confuses. Personalized offerings
promise customer attention, loyalty and safe haven against commoditization. However …

Cocreated brand value: theoretical model and propositions

LD Hollebeek, MK Clark, W Hammedi… - Journal of Brand …, 2021 - Springer
Though ample studies address the cocreation process, scholarly understanding of the
outcome of such cocreative processes (ie cocreated value) lags behind, particularly with …

Supply chain configurations: a model to evaluate performance in customised productions

L Macchion, R Fornasiero, A Vinelli - International Journal of …, 2017 - Taylor & Francis
This paper describes an approach used to evaluate the performance of different supply
chain configurations in customised contexts. Based on historical data collected from the …