The influence of e-satisfaction on users'e-loyalty toward e-wallet payment apps: a mediated-moderated model

M Al-Okaily - International Journal of Emerging Markets, 2023 - emerald.com
Purpose The purpose of this study is to investigate the antecedent factors influencing e-
loyalty toward e-wallet payment apps in developing countries (eg Jordan). This study also …

Enhancing sales forecasting accuracy through integrated enterprise resource planning and customer relationship management using artificial intelligence

A Gupta, P Agarwal - … on Artificial Intelligence For Internet of …, 2024 - ieeexplore.ieee.org
Sales forecasting accuracy is crucial for businesses to allocate resources, manage
inventory, and streamline operations efficiently. However, traditional forecasting methods …

[HTML][HTML] The impact of electronic customer relationship management strategies on customer loyalty: A mediated model

S Magatef, M Al-Okaily, L Ashour… - Journal of Open Innovation …, 2023 - Elsevier
This study investigated the impact of electronic customer relationship management (e-CRM)
strategies (functional and personal dimensions) on customer loyalty in the Jordanian …

The role of empowerment in improving internal process, customer satisfaction, learning and growth

Z Al-Omari, K Alomari… - Management Science …, 2020 - m.growingscience.com
The objective of this research was to identify the role of empowerment in enhancing
Safeway Company's performance in Jordan using structural equation model (SEM). The …

The Role of Information Technology and Supply Chain Collaboration in Enhancing Innovation

FA Aziz, A Irfangi, A Dharin - International Journal Of Construction Supply …, 2022 - ijcscm.com
The impact of information technology on innovation has been extensively examined in
recent scholarly works. However, there is limited research explaining its entire supply chain …

The mediating role of lean operations on the relationship between supply chain integration and operational performance

M Al-Dweiri, B Ramadan, A Rawshdeh… - Uncertain Supply …, 2024 - m.growingscience.com
The current study aimed at exploring the impact of supply chain internal and external
integration on the operational performance of manufacturing companies operating in …

Factors influencing cellular device purchase decisions in Jordan

F Alshare, N Aljawarneh, K Alomari… - Management …, 2020 - m.growingscience.com
The study aimed to examine the brand which is among the main dimensions for making the
final purchasing decision among Jordanian consumers when selecting a cellular device …

The Role of CRM fog computing on innovation and customer service quality: An empirical study

NM Aljawarneh, M Sokiyna, AM Obeidat, KAK Alomari… - 2020 - essuir.sumdu.edu.ua
CRM fog computing and entrepreneurial, innovation and service quality has been identified
as an important driving forces for job growth. The study aimed to identifying the involvement …

The moderating influence of managers strategic thinking on the effect of talent management on organization core competency

J Bani-Hani - Management Science Letters, 2021 - m.growingscience.com
The purpose of this study was to investigate and examine the moderating effect of Strategic
Thinking on the effect of Talent Management on Core competence. The study collected the …

The impact of ethical leadership on organizational citizenship behavior in higher education: the contingent role of organizational justice

M Taamneh, N Aljawarneh, M Al-Okaily… - Cogent Business & …, 2024 - Taylor & Francis
The study examined the relationship between ethical leadership and organizational
citizenship, with organizational justice as a moderator. In addition, we investigate how the …