Abstract Knowledge Management (KM) is a diffuse and controversial term, which has been
used by a large number of research disciplines. CSCW, over the last 20 years, has taken a …

Product-Service Systems (PSS) raise interesting opportunities for the manufacturing firm as
the function is provided to meet customer needs rather than the physical hardware itself …

The authors of this volume (Ilpo Koskinen, John Zimmerman, Thomas Binder, Johan
Redstrom, and Stephan Wensveen) argue that design research needs more than …

Diversity in datasets is a key component to building responsible AI/ML. Despite this
recognition, we know little about the diversity among the annotators involved in data …

With an emphasis on peer–produced content and collaboration, Wikipedia exemplifies a
departure from traditional management and organizational models. This iconic" project" has …

Digital Technology and the Contemporary University examines the often messy realities of
higher education in the 'digital age'. Drawing on a variety of theoretical and empirical …

Calls for responsible design in algorithmic decision-support systems, especially those used
in public services, are increasingly common. While an algorithmic system might promise …

This book advances the practice and theory of design ethnography. It presents a
methodologically adventurous and conceptually robust approach to interventional and …

Data is fundamental to AI/ML models. This paper investigates the work practices concerning
data annotation as performed in the industry, in India. Previous human-centred …

Requirements elicitation research is reviewed using a framework categorising the
relativeknowness' of requirements specification and Common Ground discourse theory. The …