Analysis of Patient Satisfaction and Loyalty Mediated by Reputation and Conduct of Public Hospital Staff Government of North Sumatra Province

SLR Nasution, F Sitompul… - Poltekita: Jurnal …, 2024 - jurnal.poltekkespalu.ac.id
This research investigates the pivotal role of hospitals in healthcare, categorizing them into
general and specialized facilities based on resources and capabilities. Focusing on North …