Influence of strategic approach to BPM on financial and non‐financial performance
T Hernaus, M Pejić Bach… - Baltic Journal of …, 2012 - emerald.com
Purpose–The purpose of this paper is to examine the way strategic approach to business
process management (BPM) impacts organizational performance, both its financial and non …
process management (BPM) impacts organizational performance, both its financial and non …
Supporting performance management with business process management and business intelligence: A case analysis of integration and orchestration
The case (s) demonstrates the importance of business process management (BPM) and
business intelligence systems (BIS) in achieving better firm performance. It has been well …
business intelligence systems (BIS) in achieving better firm performance. It has been well …
Determinants of firms' digital divide: A review of recent research
Organizations should implement information and communication technologies (ICT) to their
business activities in order to achieve competitive advantage, but not all of them are ready to …
business activities in order to achieve competitive advantage, but not all of them are ready to …
How to go from strategy to results? Institutionalising BPM governance within organisations
T Hernaus, V Bosilj Vuksic… - Business Process …, 2016 - emerald.com
Purpose–The purpose of this paper is to examine how business process management
(BPM) is incorporated within organisational structure. The authors demonstrate how a …
(BPM) is incorporated within organisational structure. The authors demonstrate how a …
Business process maturity level of MSMEs in East Java, Indonesia
F Dewi, ER Mahendrawathi - Procedia Computer Science, 2019 - Elsevier
The purpose of this research is to evaluate the degree of Micro, Small and Medium
Enterprises (MSMEs)'s in East Java using business process maturity model. McCormack …
Enterprises (MSMEs)'s in East Java using business process maturity model. McCormack …
Measurement and characterisation of the Digital Divide of Spanish regions at enterprise level. A comparative analysis with the European context
F Ruiz-Rodríguez, AL Lucendo-Monedero… - Telecommunications …, 2018 - Elsevier
Until now, a reduced number of research is observed on the adoption and use of ICTs in
enterprises and on the digital divide (DD) between them at regional scale in Europe. What is …
enterprises and on the digital divide (DD) between them at regional scale in Europe. What is …
Understanding process performance measurement systems
LM Glavan - Business Systems Research: International journal of …, 2011 - hrcak.srce.hr
The purpose of this paper is to analyze the current state of Process Performance
Measurement Systems (PPMS) by means of a systematic review of literature. The PPMS …
Measurement Systems (PPMS) by means of a systematic review of literature. The PPMS …
Organizational factors influencing effective use of CRM solutions
U Šebjan, S Bobek, P Tominc - Procedia Technology, 2014 - Elsevier
In this paper we discuss the issues of effective use of information solutions of customer
relations management. The conceptual model is developed based on the Technology …
relations management. The conceptual model is developed based on the Technology …
Business process management success framework for transition economies
R Gabryelczyk, N Roztocki - Information Systems Management, 2018 - Taylor & Francis
This article presents business process management (BPM) framework, which considers the
specific circumstances in transition economies. The analysis of 47 papers shows that in …
specific circumstances in transition economies. The analysis of 47 papers shows that in …
Review of corporate digital divide research: A decadal analysis (2003-2012)
The digital divide (DD) refers to the gap between individuals, companies, regions and
countries in accessing and using the information and communication technology (ICT). DD …
countries in accessing and using the information and communication technology (ICT). DD …