Purpose–The majority of ISO 9001 certification research studies conducted so far are
supported by survey methodologies and descriptive statistics. As such, they express …

Purpose–The purpose of this paper is to identify and classify potential and verified benefits
of implementing quality management systems (QMSs) according to ISO 9000 standards …

Purpose: The aim of this study is to evaluate companies' perception of the latest version
(2015) of ISO 9001 in terms of motivations that pushed companies to the implementation of a …

Quality-orientated management change and innovation are central strategies for firms.
Implementing both quality improvement and innovation poses significant managerial …

The aim of this research is to evaluate, six months after the issuing of ISO 9001: 2015, if the
2015 edition has achieved its aims of being in line with modern management and quality …

This paper uses data on invoice processing in four organizations to distinguish empirically
between two competing theories of organizational routines. One theory predicts that routines …

Purpose The purpose of this paper is to explore the relationship between the acquisition of
an ISO 9000 certification and the overall financial performance of the certified firms. More …

Purpose The “United Nations' Sustainable Development Goal” 9 seeks to “… foster
innovation” in all sectors of an economy. Thus, this conceptual piece addresses the indirect …

Purpose–The purpose of this paper is to present the results of an empirical study of the
impact of motivational factors underlying ISO 9000 certification on several aspects of …

The objective of this paper is to analyze the influence that the internal and external
motivations, as well as other factors can suppose for the appearance of the benefits derived …