Measurement instruments are used to collect data about respondents. In social pharmacy,
measurement instruments are often used to measure latent constructs, such as attitudes …

Purpose The purpose of this study is to more closely examine the trait antecedents and
outcomes of frontline employee productivity propensity. The study is the first to use a job …

Academic entitlement and student consumerism have been described as a cause for
unprofessional behavior in higher education. Colleges and schools of pharmacy may …

Patient satisfaction is generally regarded as an important component in quality health care.
However, there has been little satisfaction research in physiotherapy compared with that in …

This paper describes a study that develops and tests a quality measure of pharmaceutical
education. A 41-item instrument was created to assess educational service quality, defined …

Patient satisfaction is a complex construct and is regarded as an important component in the
assessment of care quality. Investigations into patient satisfaction with care have steadily …

Objective: Pharmacists are health professionals who are ideally positioned to perform a
primary health care role. However, the definition of professional value needs to be …

BACKGROUND: Although various instruments have been developed to measure customer
satisfaction with community pharmacy services, there is limited research regarding …

Background Assessment of community pharmacies' quality of service is a very difficult task,
resulting from the multiplicity and variety of provided services as well as patient-related …

Background Despite pharmacists' extensive knowledge in the optimization of patients'
medical treatments, community pharmacies are still fighting to earn patients' trust with …