Examples of the use of Data Envelopment Analysis (DEA) to assess the financial effectiveness of insurance companies

K Smętek, D Zawadzka, A Strzelecka - Procedia Computer Science, 2022 - Elsevier
This paper surveys and critically evaluates the literature on the use of advanced methods to
assess the financial effectiveness of insurance entities. The paper presents methodological …

Examples of the application of the SERVQUAL and fuzzy SERVQUAL methods for the assessment of the quality of financial services in the field of Insurance coverage …

S Karolina, S Agnieszka, Z Danuta - Procedia Computer Science, 2023 - Elsevier
This paper surveys and critically evaluates the literature on methods used in assessing the
quality of financial services in the field of insurance coverage. The paper presents the …