Mobile banking (MB) is one of the most recent innovations for financial sectors which could
have practical value to both users and banks. This study aims to explore the dimensions …

A number of studies have been conducted on the salient factors that influence consumers'
intention to adopt mobile banking services. However, none of these studies has explored the …

As a new way of shopping, e-commerce live streaming (ELS) has gained unprecedented
growth and popularity in the past years, especially in China. Because of the considerable …

The surge in air transport demand and the increasingly competitive and volatile market
dynamics due to airline deregulation are rapidly transforming airports' character into multi …

Airports are rapidly deploying self-service technologies (SSTs) as a strategy to improve
passenger experience by eliminating operational inefficiencies. This places some …

ABSTRACT Mobile Money (MM) and Mobile Payments (MP) have become levers of growth.
They drive economic, social, and Sustainable Development (SD). Despite the rich literature …

Although there seems to be maximum attention to co-creation for value addition, dearth of
research exist about how customer co-creation might not always serve the interest of firms …

After several years of providing extensive e-banking services, customers' acceptance and
use of e-banking systems are major competitive advantages for banks and other IT-based …

For every retail bank, the control over risks that originate from customer fluctuations is of
great importance. These fluctuations can occur in the number of active customers or their …

In the mobile banking context, the decision to discontinue using a certain service has
received sparse attention. Previous research has identified this behavior as one potential …