Migrants often face a complex situation for navigating services and administrative processes
to transition and integrate into a new environment. They rely on guidance from service …

This article discusses the need for artificial intelligence (AI) practitioners to shift their focus
from a purely technical mindset toward a more human-centered approach. Technical experts …

In order to better understand the role of social entrepreneurship, government policies, and
empowerment initiatives, this study looks at how micromarket structure is created in micro …

Current wave of digitalisation is driving smart city initiatives worldwide, integrating
technological solutions across public and private services to enhance efficiency and cut …

The 21st-century public sector faces unique challenges in designing and developing digital
services while adhering to different principles and values. At the same time, the introduction …

Abstract The term Inclusive Artificial Intelligence (Inclusive AI) comprises issues of AI bias
and inclusive design, but also emphasises AI's potential to promote inclusion across diverse …