Does empathy matter? An exploratory study of class-transition satisfaction in unplanned course interruptions

L Munoz, JR Fergurson, EG Harris… - Journal of Marketing …, 2022 - journals.sagepub.com
The sudden transition to online course delivery necessitated by the COVID-19 pandemic led
to a significant service interruption in the academic lives of college students. Some …

What matters to students? a scarf-based model of educational service recovery

M Aplin-Houtz, L Munoz, JR Fergurson… - Marketing Education …, 2023 - Taylor & Francis
Universities found themselves unprepared for the dynamic disruption in their delivery of
educational services caused by the COVID-19 pandemic. The rapid transition by universities …

Customer relationship management strategies at historically black colleges and universities

JB McDonald - 2017 - search.proquest.com
Historically Black colleges and university managers lack sufficient understanding of
customer-relationship management strategies to create high enrollment rates leading to …

[图书][B] The perceived occupational benefits of competing in technical collegiate competitions

T Lindbloom - 2019 - search.proquest.com
Today's workforce is more complex and demanding than ever before. In order to compete in
today's job market, students need to be equipped with complex problem solving skills and …

Comparison of Traditional and Game Enhanced Test Preparation in Technical Education

DJW Raymond - 2021 - search.proquest.com
The purpose of this causal-comparative study was to determine if the pre-test and post-test
scores differed for learners who used four hours of traditional test preparation and for …

A seminar for student leaders to engage and retain members in student-led organizations

L McPherson - 2022 - scholar.utc.edu
The challenge of attracting and maintaining members in student-led organizations (SLO)
inspired this thesis. Current research literature was used to create a presentation for student …

[PDF][PDF] The faculty advisor: a developmental approach to advising student organizations

RM Lunk - 2018 - getd.libs.uga.edu
Faculty serve in a variety of capacities within the university. One of the roles commonly held
by faculty members is to engage with students through advising. Likewise, since the …

Mentoring at Minority-Serving Institutions

J Bannister - Competency-Based and Social-Situational Approaches …, 2019 - igi-global.com
This chapter highlights mentorship strategies of a southeastern Historically Black College
and University (HBCU) adult degree program. In serving the nontraditional student …

Research Note: Helping Students Market Themselves with The Power of Who!

S Wysong, L Munoz - Marketing Education Review, 2017 - Taylor & Francis
While learning is still of paramount importance, today, colleges and universities realize that
they need to equip their students with the skills and knowledge to get hired after graduation …

[引用][C] Kadhy's Blog

EO Education, CY Major - kadhyblog.wordpress.com