Revisiting a model of customer engagement cycle: a systematic review

D Hoang, S Kousi, LF Martinez… - The Service Industries …, 2023 - Taylor & Francis
The purpose of this paper is to consolidate published research on customer engagement
(CE), and building on that, to further develop a set of integrated CE elements that fit the …

Aesthetics of hotel photos and its impact on consumer engagement: A computer vision approach

L Hou, X Pan - Tourism management, 2023 - Elsevier
Visual content has been an essential marketing approach to exerting enjoyable virtual
experiences and inducing consumer engagement. However, despite the widespread …

Fostering consumer engagement with marketer-generated content: the role of content-generating devices and content features

Q Yang, H Li, Y Lin, Y Jiang, J Huo - Internet Research, 2022 - emerald.com
Purpose This research explores the impacts of content-generating devices (mobile phones
versus personal computers) and content features (social content and achievement content) …

Social media marketing system: conceptualization, scale development and validation

C Varela-Neira, YK Dwivedi… - Internet …, 2023 - emerald.com
Purpose Understanding what organizational factors enable a successful social media
presence is a relevant issue for academics and practicing managers. The purpose of this …

The effects of social media use and consumer engagement on physician online return: evidence from Weibo

Y Yang, X Guo, T Wu, D Vogel - Internet Research, 2024 - emerald.com
Purpose Social media facilitates the communication and the relationship between
healthcare professionals and patients. However, limited research has examined the role of …

[HTML][HTML] Effect of customization, core self-evaluation, and information richness on trust in online insurance service: Intelligent agent as a moderating variable

JJ Wu, HA Khan, SH Chien, CH Wen - Asia Pacific Management Review, 2022 - Elsevier
The study explores trust in the online insurance industry and examines the moderating effect
of intelligent agents on customization, core self-evaluation, and information richness on trust …

Understanding the mechanism of social attachment role in social media: a qualitative analysis

MS Yang, WS Zhang, A Ruangkanjanases… - Frontiers in …, 2021 - frontiersin.org
Qualitative research method was used to explore the formation and development of the
attachment relationship between users and social media in the process of using social …

Exploring twitter discussions on healthy food: inspiring, access to healthy food for young, and nutritional economics in focus

R Kvasnička, L Kvasničková Stanislavská… - … in Sustainable Food …, 2024 - frontiersin.org
Considering that food is a critical factor for a healthy population, social media analysis of
discussions about this area is very important to understanding people's behavior. This …

[PDF][PDF] How electronic word of mouth dynamically influences product sales and supplies: an evidence from China film industry

J Chen, X Chen, X Chao, H Wang - Economic research-Ekonomska …, 2022 - hrcak.srce.hr
How electronic word of mouth dynamically influences product sales and supplies: an
evidence from Chi Page 1 Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=rero20 …

[HTML][HTML] Investigating the nexus between the types of advertising messages and customer engagement: Do customer involvement and generations matter?

A Msallati - Journal of Innovations in Digital Marketing, 2021 - luminousinsights.net
Through the theoretical lenses of the Elaboration likelihood model, this research develops
an experimental study to examine the cause-and-effect relationship of two advertising …