Text devices are effectively and heavily used for interactions these days. Emotion extraction
from the text has derived huge importance and is upcoming area of research in Natural …

The demand for automated customer support approaches in customer-centric environments
has increased significantly in the past few years. Natural Language Processing (NLP) …

Open AI's ChatGPT has emerged as a popular AI language model that can engage in
natural language conversations with users. Based on a qualitative research approach using …

There is growing interest in chatbots as a leading technology for digital transformation in the
financial industry. However, studies have largely investigated chatbots from the perspective …

Agriculture and plants, which are a component of a nation's internal economy, play an
important role in boosting the economy of that country. It becomes critical to preserve plants …

Chatbots' role in service contexts is changing to ensure better connectedness with
customers in the digital marketing era. Thus, developing an understanding of how to …

Banking fraud prevention and risk management are paramount in the modern financial
landscape, and the integration of Artificial Intelligence (AI) offers a promising avenue for …

Objective: This paper explored the relationship between chatbots and flipped learning in an
educational setting. It also identifies the benefits and drawbacks of using chatbots in a …

Deep learning (DL) and machine learning (ML) have a pivotal role in logistic supply chain
management and smart manufacturing with proven records. The ability to handle large …

This study determines to what extent Jordanian banks refer to and use artificial intelligence
(AI) technologies in their operation process and examines the impact of AI-related terms …