Adoption of artificial intelligence and robotics in organisations: a systematic literature review

AM Ala'a - International Journal of Business and Technology …, 2023 - myjms.mohe.gov.my
Organisations have increasingly used artificial intelligence (AI) to innovate and compete
successfully. Therefore, knowing the factors that affect the adoption of AI is crucial. This …

Artificial intelligence-driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis

LW Wong, GWH Tan, KB Ooi, B Lin… - International Journal of …, 2024 - Taylor & Francis
This study posits that the use of artificial intelligence (AI) enables supply chains (SCs) to
dynamically react to volatile environments, and alleviate potentially costly decision-makings …

Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants

ECX Aw, GWH Tan, TH Cham, R Raman… - … Forecasting and Social …, 2022 - Elsevier
Artificial intelligence is disrupting the retail industry. Digital voice assistants as one of the
most popular AI technologies are poised to revolutionize consumers' shopping journeys yet …

How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis

TQ Dang, GWH Tan, ECX Aw, KB Ooi… - International Journal of …, 2023 - emerald.com
Purpose The surging entrance of new mobile payment merchants into the growing market
has prompted the need for an in-depth understanding of loyalty formation to retain …

The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities

LW Wong, VH Lee, GWH Tan, KB Ooi… - International Journal of …, 2022 - Elsevier
This paper investigates the role of general cybersecurity and cybersecurity policy awareness
in enhancing supply chain cyber resilience reactive capabilities. Theorizing from the …

Social media marketing in the digital age: empower consumers to win big?

S Moedeen, ECX Aw, M Alryalat… - Asia Pacific Journal of …, 2024 - emerald.com
Purpose This study aims to propose and test a research model outlining the chain effects of
social media marketing activities (SMMA) on brand equity, encompassing the potential …

The Eureka moment in understanding luxury brand purchases! A non-linear fsQCA-ANN approach

F Li, ECX Aw, GWH Tan, TH Cham, KB Ooi - Journal of Retailing and …, 2022 - Elsevier
Although substantial research has been conducted to understand the luxury brand
consumption at a global level, especially in the Western market, far less attention has been …

[PDF][PDF] Adoption of artificial intelligence and robotics in healthcare: a systematic literature review

A Ala'a - … Journal of Contemporary Management and Information …, 2023 - researchgate.net
Even though the acceptance of AI-based technologies among healthcare professionals is
significant, little is known about the factors that influence their acceptance. This study aims to …

A relook at the mobile advertising landscape: What are the new consumer expectations in the retailing industry?

BI Adeline, HNN Kay, GWH Tan, PS Lo, LY Chaw… - Telematics and …, 2023 - Elsevier
Following the rapid proliferation of mobile devices and the phenomenal advancements in
mobile commerce, mobile advertising has since overtaken traditional advertising and seized …

How can big data and predictive analytics impact the performance and competitive advantage of the food waste and recycling industry?

M Nilashi, AM Baabdullah, RA Abumalloh… - Annals of Operations …, 2023 - Springer
Big data and predictive analytics (BDPA) techniques have been deployed in several areas
of research to enhance individuals' quality of living and business performance. The …